CRTM、マレーシア MARA公団創立60周年記念式典へ正式招待を受け参加
株式会社カスタマーリレーションテレマーケティング（CRTM）は、2026年5月、マレーシア・クアラルンプールで開催された『MARA EduTech Expo 2026』およびMARA創立60周年記念イベントに参加いたしました。今回の参加は、マレーシア政府系機関であるMARA（Majlis Amanah Rakyat）からの正式な招待を受けて実現したものです。
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MARAとの交流を通じた信頼関係の構築
CRTMではこれまで複数回にわたりマレーシアを訪問し、現地企業や関係機関との交流を継続してまいりました。
その活動の中で、MARA関係者との意見交換や現地企業とのネットワーク構築を進めてきたことから、このたび創立60周年記念イベントへご招待いただく機会を得ました。
今回の参加は、単なるイベント視察ではなく、これまで積み重ねてきた交流と信頼関係の成果として実現したものと考えております。
MARA EduTech Expo 2026を視察
会場では、教育、テクノロジー、DX、人材育成、スタートアップ支援など、マレーシアの未来を支えるさまざまな取り組みが紹介されていました。
また、現地企業や教育機関による展示ブースを訪問し、製品・サービスの説明を受けるとともに、今後のビジネス連携や人材交流の可能性について意見交換を行いました。
特に、デジタル技術を活用した人材育成や産業振興に関する取り組みは、日本企業にとっても参考となる事例が多く、非常に有意義な機会となりました。
マレーシアとの連携強化に向けて
CRTMは、コンタクトセンター事業、営業支援事業、デジタル活用支援を通じて企業の成長を支援してまいりました。
近年は国内事業に加え、海外企業・団体との交流やネットワーク構築にも取り組んでおり、今回のMARA創立60周年記念イベントへの参加もその活動の一環です。
今後もマレーシアをはじめとする海外パートナーとの関係を深めながら、人材育成、DX推進、コンタクトセンター運営、営業支援領域における新たな価値創出と事業機会の拡大に取り組んでまいります。
CRTM Participates in MARA EduTech Expo 2026 and MARA's 60th Anniversary Celebration in Kuala Lumpur
Customer Relation Telemarketing Co., Ltd. (CRTM) participated in the MARA EduTech Expo 2026 and the 60th Anniversary Celebration of MARA, held in Kuala Lumpur, Malaysia, in May 2026.
CRTM's participation was made possible through an official invitation from Majlis Amanah Rakyat (MARA), a Malaysian government agency dedicated to education, entrepreneurship and human capital development.
Building Trust and Stronger Relationships with MARA
CRTM has visited Malaysia on several occasions and has continuously engaged with local companies, government-related organisations and other key stakeholders.
Through these activities, CRTM has developed meaningful relationships with MARA representatives and expanded its business network with Malaysian companies.
As a result of these ongoing engagements, CRTM was honoured to receive an invitation to attend MARA's 60th Anniversary Celebration.
Our participation was not merely an opportunity to visit and observe the event. It was also an important milestone that reflected the trust and strong relationships developed through continuous communication and collaboration.
Visiting MARA EduTech Expo 2026
The exhibition showcased various initiatives supporting Malaysia's future development, including education, technology, digital transformation, human capital development and startup support.
CRTM representatives visited exhibition booths operated by Malaysian companies and educational institutions, where they received detailed explanations about their products, services and initiatives.
The visit also provided valuable opportunities to exchange views on potential business collaboration, technology partnerships and human resource development between Malaysia and Japan.
In particular, Malaysia's initiatives in digital learning, talent development and industrial growth provided many useful insights for Japanese companies and made the visit highly meaningful.
Strengthening Collaboration Between Malaysia and Japan
CRTM has supported corporate growth through its contact centre operations, sales support services and digital transformation solutions.
In recent years, in addition to expanding its business activities in Japan, CRTM has also been actively developing relationships and business networks with overseas companies and organisations.
Our participation in MARA's 60th Anniversary Celebration formed part of these ongoing international initiatives.
Moving forward, CRTM will continue to strengthen its relationships with MARA and other Malaysian partners.
By combining CRTM's experience in contact centre management, inside sales, digital transformation and human resource development with the capabilities of Malaysian companies and institutions, we aim to create new business opportunities and contribute to stronger collaboration between Malaysia and Japan.