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title=\"\u73fe\u5834\u3067\u306e\u5177\u4f53\u7684\u306a\u624b\u9806&nbsp;&nbsp;\">\u73fe\u5834\u3067\u306e\u5177\u4f53\u7684\u306a\u624b\u9806&nbsp;&nbsp;<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/learning-curve-guide\/#%E3%83%84%E3%83%BC%E3%83%AB%E3%81%A8%E3%83%87%E3%83%BC%E3%82%BF%E3%81%AE%E9%9B%86%E3%82%81%E6%96%B9%E3%83%BB%E3%82%B5%E3%82%A4%E3%83%88%E9%81%8B%E7%94%A8%E3%81%B8%E3%81%AE%E9%81%A9%E7%94%A8\" title=\"\u30c4\u30fc\u30eb\u3068\u30c7\u30fc\u30bf\u306e\u96c6\u3081\u65b9\u30fb\u30b5\u30a4\u30c8\u904b\u7528\u3078\u306e\u9069\u7528\">\u30c4\u30fc\u30eb\u3068\u30c7\u30fc\u30bf\u306e\u96c6\u3081\u65b9\u30fb\u30b5\u30a4\u30c8\u904b\u7528\u3078\u306e\u9069\u7528<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/learning-curve-guide\/#%E5%8F%8E%E9%9B%86%E3%83%84%E3%83%BC%E3%83%AB%E3%81%AE%E6%AF%94%E8%BC%83\" title=\"\u53ce\u96c6\u30c4\u30fc\u30eb\u306e\u6bd4\u8f03&nbsp;&nbsp;\">\u53ce\u96c6\u30c4\u30fc\u30eb\u306e\u6bd4\u8f03&nbsp;&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/learning-curve-guide\/#%E5%88%86%E6%9E%90%E3%83%84%E3%83%BC%E3%83%AB%E3%81%AE%E6%B4%BB%E7%94%A8\" title=\"\u5206\u6790\u30c4\u30fc\u30eb\u306e\u6d3b\u7528&nbsp;&nbsp;\">\u5206\u6790\u30c4\u30fc\u30eb\u306e\u6d3b\u7528&nbsp;&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/learning-curve-guide\/#Web%E3%82%B5%E3%82%A4%E3%83%88%E3%83%BB%E3%82%A2%E3%83%97%E3%83%AA%E3%81%A7%E3%81%AE%E5%AE%9F%E9%9A%9B%E3%81%AE%E8%A8%AD%E8%A8%88\" title=\"Web\u30b5\u30a4\u30c8\u30fb\u30a2\u30d7\u30ea\u3067\u306e\u5b9f\u969b\u306e\u8a2d\u8a08&nbsp;&nbsp;\">Web\u30b5\u30a4\u30c8\u30fb\u30a2\u30d7\u30ea\u3067\u306e\u5b9f\u969b\u306e\u8a2d\u8a08&nbsp;&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/learning-curve-guide\/#%E5%8F%82%E8%80%83%E3%81%AB%E3%81%AA%E3%82%8B%E9%96%A2%E9%80%A3%E4%BA%8B%E4%BE%8B\" title=\"\u53c2\u8003\u306b\u306a\u308b\u95a2\u9023\u4e8b\u4f8b&nbsp;&nbsp;\">\u53c2\u8003\u306b\u306a\u308b\u95a2\u9023\u4e8b\u4f8b&nbsp;&nbsp;<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/learning-curve-guide\/#%E6%88%90%E6%9E%9C%E3%81%AE%E6%B8%AC%E5%AE%9A%E3%81%A8%E6%9C%80%E9%81%A9%E5%8C%96%E3%81%AE%E3%82%B9%E3%83%86%E3%83%83%E3%83%97\" title=\"\u6210\u679c\u306e\u6e2c\u5b9a\u3068\u6700\u9069\u5316\u306e\u30b9\u30c6\u30c3\u30d7\">\u6210\u679c\u306e\u6e2c\u5b9a\u3068\u6700\u9069\u5316\u306e\u30b9\u30c6\u30c3\u30d7<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/learning-curve-guide\/#KPI%E8%A8%AD%E5%AE%9A%E3%81%A8CX%E3%81%AE%E6%8C%87%E6%A8%99\" title=\"KPI\u8a2d\u5b9a\u3068CX\u306e\u6307\u6a19&nbsp;&nbsp;\">KPI\u8a2d\u5b9a\u3068CX\u306e\u6307\u6a19&nbsp;&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/learning-curve-guide\/#AB%E3%83%86%E3%82%B9%E3%83%88%E3%81%A8%E5%AD%A6%E7%BF%92%E9%80%9F%E5%BA%A6%E3%81%AE%E9%96%A2%E4%BF%82\" title=\"AB\u30c6\u30b9\u30c8\u3068\u5b66\u7fd2\u901f\u5ea6\u306e\u95a2\u4fc2&nbsp;&nbsp;\">AB\u30c6\u30b9\u30c8\u3068\u5b66\u7fd2\u901f\u5ea6\u306e\u95a2\u4fc2&nbsp;&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/learning-curve-guide\/#%E3%82%B3%E3%82%B9%E3%83%88%E3%81%A8%E5%8A%B9%E7%8E%87%E3%81%AE%E3%83%90%E3%83%A9%E3%83%B3%E3%82%B9%E3%82%92%E6%9C%80%E9%81%A9%E5%8C%96\" title=\"\u30b3\u30b9\u30c8\u3068\u52b9\u7387\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u6700\u9069\u5316&nbsp;&nbsp;\">\u30b3\u30b9\u30c8\u3068\u52b9\u7387\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u6700\u9069\u5316&nbsp;&nbsp;<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/learning-curve-guide\/#%E3%81%BE%E3%81%A8%E3%82%81\" title=\"\u307e\u3068\u3081&nbsp;&nbsp;\">\u307e\u3068\u3081&nbsp;&nbsp;<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%BF%92%E7%86%9F%E6%9B%B2%E7%B7%9A%EF%BC%88%E3%83%A9%E3%83%BC%E3%83%8B%E3%83%B3%E3%82%B0%E3%82%AB%E3%83%BC%E3%83%96%EF%BC%89%E3%81%A8%E3%81%AF%EF%BC%9F\"><\/span>\u7fd2\u719f\u66f2\u7dda\uff08\u30e9\u30fc\u30cb\u30f3\u30b0\u30ab\u30fc\u30d6\uff09\u3068\u306f\uff1f<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"428\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/3-5\u7fd2\u719f\u66f2\u7dda\uff08\u30e9\u30fc\u30cb\u30f3\u30b0\u30ab\u30fc\u30d6\uff09\u3068\u306f\uff1f1.png\" alt=\"\u7fd2\u719f\u66f2\u7dda\uff08\u30e9\u30fc\u30cb\u30f3\u30b0\u30ab\u30fc\u30d6\uff09\u3068\u306f\uff1f\" class=\"wp-image-1646\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%84%8F%E5%91%B3%E3%81%A8%E5%9F%BA%E6%9C%AC%E3%81%AE%E8%80%83%E3%81%88%E6%96%B9\"><\/span>\u610f\u5473\u3068\u57fa\u672c\u306e\u8003\u3048\u65b9&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span class=\"marker\"><strong>\u7fd2\u719f\u66f2\u7dda\u306f\u3001\u540c\u3058\u4f5c\u696d\u3092\u7e70\u308a\u8fd4\u3059\u307b\u3069\u4f5c\u696d\u6642\u9593\u304c\u77ed\u304f\u306a\u308a\u3001\u30df\u30b9\u304c\u6e1b\u308a\u3001\u54c1\u8cea\u304c\u5b89\u5b9a\u3057\u3066\u3044\u304f\u73fe\u8c61\u3092\u793a\u3059\u8003\u3048\u65b9\u3067\u3059\u3002<\/strong><\/span>\u5b66\u7fd2\u304c\u9032\u3080\u3068\u624b\u9806\u304c\u6d17\u7df4\u3055\u308c\u3001\u8ff7\u3044\u304c\u6e1b\u308b\u305f\u3081\u3001\u81ea\u7136\u3068\u52b9\u7387\u304c\u4e0a\u304c\u308a\u307e\u3059\u3002\u88fd\u9020\u3060\u3051\u3067\u306a\u304f\u3001Web\u30b5\u30a4\u30c8\u904b\u7528\u3001\u5e83\u544a\u904b\u7528\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u5206\u6790\u3001\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u8a2d\u8a08\u306a\u3069\u3001\u77e5\u8b58\u4e2d\u5fc3\u306e\u4ed5\u4e8b\u3067\u3082\u8d77\u304d\u307e\u3059\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e00\u822c\u7684\u306b\u3001\u7d2f\u7a4d\u306e\u56de\u6570\u304c\u500d\u306b\u306a\u308b\u305f\u3073\u306b\u4f5c\u696d\u6642\u9593\u304c\u4e00\u5b9a\u5272\u5408\u3067\u4e0b\u304c\u308a\u307e\u3059\u3002\u3053\u308c\u3092<strong>\u300c\u5b66\u7fd2\u7387\u300d<\/strong>\u3068\u547c\u3073\u307e\u3059\u3002\u4f8b\u3068\u3057\u3066\u5b66\u7fd2\u738780%\u306a\u3089\u30012\u56de\u76ee\u306f\u521d\u56de\u306e80%\u30014\u56de\u76ee\u306f64%\u306e\u6642\u9593\u3067\u5b8c\u4e86\u3059\u308b\u30a4\u30e1\u30fc\u30b8\u3067\u3059\u3002<strong>\u8a08\u753b\u30fb\u898b\u7a4d\u30fb\u8a55\u4fa1\u3092\u300c\u53cd\u5fa9\u3067\u826f\u304f\u306a\u308b\u524d\u63d0\u300d\u3067\u8a2d\u8a08\u3059\u308b\u3053\u3068\u304c\u3001\u6210\u679c\u3068\u5b89\u5b9a\u306e\u8fd1\u9053<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%AD%A6%E7%BF%92%E7%8E%87%E3%81%A8%E4%BB%A3%E8%A1%A8%E7%9A%84%E3%81%AA%E3%83%91%E3%82%BF%E3%83%BC%E3%83%B3\"><\/span>\u5b66\u7fd2\u7387\u3068\u4ee3\u8868\u7684\u306a\u30d1\u30bf\u30fc\u30f3&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u5b66\u7fd2\u7387\u306f\u696d\u52d9\u306e\u6027\u8cea\u3067\u5909\u308f\u308a\u307e\u3059\u3002\u5358\u7d14\u3067\u5b9a\u578b\u306a\u307b\u3069\u65e9\u304f\u52b9\u7387\u5316\u3057\u3001\u8907\u96d1\u3067\u5224\u65ad\u304c\u591a\u3044\u696d\u52d9\u307b\u3069\u7de9\u3084\u304b\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\u696d\u52d9\u30bf\u30a4\u30d7<\/strong><\/td><td><strong>\u4ee3\u8868\u7684\u306a\u5b66\u7fd2\u7387\u306e\u76ee\u5b89<\/strong><\/td><td><strong>\u4f8b<\/strong><\/td><\/tr><tr><td>\u624b\u9806\u304c\u660e\u78ba\u306a\u53cd\u5fa9\u4f5c\u696d<\/td><td><strong>70\u301c85%<\/strong><\/td><td>\u5546\u54c1\u64ae\u5f71\u3001\u5b9a\u578b\u30c7\u30fc\u30bf\u51e6\u7406<\/td><\/tr><tr><td>\u534a\u5b9a\u578b\u306e\u77e5\u8b58\u4f5c\u696d<\/td><td><strong>80\u301c90%<\/strong><\/td><td>Web\u5236\u4f5c\u3001\u5e83\u544a\u5165\u7a3f\u3001\u30b5\u30a4\u30c8\u66f4\u65b0<\/td><\/tr><tr><td>\u975e\u5b9a\u578b\u306e\u5206\u6790\u30fb\u8a2d\u8a08<\/td><td><strong>85\u301c95%<\/strong><\/td><td>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u5206\u6790\u3001\u30e6\u30fc\u30b6\u30fc\u8abf\u67fb\u8a2d\u8a08<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u203b<strong>\u76ee\u5b89\u3067\u3059\u3002<\/strong>\u30c1\u30fc\u30e0\u306e\u719f\u7df4\u5ea6\u3001\u30c4\u30fc\u30eb\u3001\u6a19\u6e96\u5316\u306e\u6709\u7121\u3067\u5909\u308f\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%81%A9%E3%81%AE%E6%A5%AD%E5%8B%99%E3%81%A7%E8%B5%B7%E3%81%8D%E3%82%8B%E3%81%8B\"><\/span>\u3069\u306e\u696d\u52d9\u3067\u8d77\u304d\u308b\u304b&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30b5\u30a4\u30c8\u3084\u30a2\u30d7\u30ea\u306e\u6539\u5584\u30b5\u30a4\u30af\u30eb<\/strong>\uff08\u8a08\u6e2c\u2192\u4eee\u8aac\u2192\u65bd\u7b56\u2192\u691c\u8a3c\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u9867\u5ba2\u884c\u52d5\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u30fb\u53ef\u8996\u5316<\/strong>\uff08\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3001\u30a4\u30d9\u30f3\u30c8\u8a2d\u8a08\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u30ef\u30fc\u30af<\/strong>\uff08\u30da\u30eb\u30bd\u30ca\u3001\u63a5\u70b9\u3001\u611f\u60c5\u306e\u628a\u63e1\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\uff0f\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8a2d\u8a08\u3068\u5b9f\u65bd<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3084\u30b5\u30dd\u30fc\u30c8\u306e\u30ca\u30ec\u30c3\u30b8\u5316<\/strong>&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u53cd\u5fa9\u3092\u524d\u63d0\u306b\u30d7\u30ed\u30bb\u30b9\u3092\u7d44\u3080\u3068\u5b66\u7fd2\u304c\u52a0\u901f\u3057\u3001<strong>\u6559\u80b2\u6642\u9593\u3001\u5de5\u6570\u3001\u54c1\u8cea\u306e\u30d6\u30ec\u304c\u5c0f\u3055\u304f\u306a\u308b<\/strong>\u52b9\u679c\u304c\u898b\u3048\u3066\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%B3%A8%E6%84%8F%E7%82%B9%E3%83%BB%E9%99%90%E7%95%8C\"><\/span>\u6ce8\u610f\u70b9\u30fb\u9650\u754c&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u4fbf\u5229\u3055\u306e\u88cf\u5074\u3067\u3001\u3064\u307e\u305a\u304d\u3084\u3059\u3044\u70b9\u3082\u3042\u308a\u307e\u3059\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u521d\u56de\u306e\u3084\u308a\u65b9\u304c\u60aa\u3044\u3068\u3001\u305d\u306e\u307e\u307e\u56fa\u5b9a\u5316\u3055\u308c\u3084\u3059\u3044<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u4f8b\u5916\u51e6\u7406\u304c\u591a\u3044\u696d\u52d9\u306f\u5b66\u7fd2\u7387\u306e\u63a8\u5b9a\u304c\u96e3\u3057\u3044<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u30c4\u30fc\u30eb\u3084\u4ed5\u69d8\u304c\u5909\u308f\u308b\u3068\u66f2\u7dda\u304c\u30ea\u30bb\u30c3\u30c8\u3055\u308c\u308b<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u30c7\u30fc\u30bf\u306e\u629c\u3051\u3084\u504f\u308a\u304c\u3042\u308b\u3068\u52b9\u679c\u306e\u63a8\u5b9a\u304c\u3076\u308c\u308b<\/strong>&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u3060\u304b\u3089\u3053\u305d\u3001\u57fa\u672c\u624b\u9806\u306e\u6a19\u6e96\u5316\u3001\u8a08\u6e2c\u8a2d\u8a08\u3001\u5909\u66f4\u7ba1\u7406\u3092\u30bb\u30c3\u30c8\u3067\u884c\u3044\u307e\u3059\u3002\u7279\u306b\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u3088\u3046\u306b\u8907\u96d1\u306a\u30d7\u30ed\u30bb\u30b9\u306f\u3001<strong>\u6700\u521d\u306b\u6e2c\u308b\u6307\u6a19\u3068\u53cd\u5fa9\u306e\u5358\u4f4d\u3092\u306f\u3063\u304d\u308a\u6c7a\u3081\u3066\u53ef\u8996\u5316<\/strong>\u3059\u308b\u3053\u3068\u304c\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.crtm.co.jp\/contact\/\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"347\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2025\/04\/CRTM\u30b3\u30f3\u30bf\u30af\u30c8\u30d0\u30ca\u30fc.png\" alt=\"\" class=\"wp-image-861\"\/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AB%E3%82%B9%E3%82%BF%E3%83%9E%E3%83%BC%E3%82%B8%E3%83%A3%E3%83%BC%E3%83%8B%E3%83%BC%E5%88%86%E6%9E%90%E3%81%A8%E7%BF%92%E7%86%9F%E6%9B%B2%E7%B7%9A%E3%81%AE%E9%96%A2%E4%BF%82\"><\/span>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u5206\u6790\u3068\u7fd2\u719f\u66f2\u7dda\u306e\u95a2\u4fc2<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%A1%A7%E5%AE%A2%E4%BD%93%E9%A8%93%E3%81%AE%E3%83%97%E3%83%AD%E3%82%BB%E3%82%B9%E3%81%A7%E8%B5%B7%E3%81%8D%E3%82%8B%E5%AD%A6%E7%BF%92\"><\/span>\u9867\u5ba2\u4f53\u9a13\u306e\u30d7\u30ed\u30bb\u30b9\u3067\u8d77\u304d\u308b\u5b66\u7fd2&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u5206\u6790\u306f\u3001\u8a8d\u77e5\u304b\u3089\u6bd4\u8f03\u30fb\u8cfc\u5165\u3001\u5229\u7528\u30fb\u7d99\u7d9a\u307e\u3067\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u898b\u3048\u308b\u5316\u3057\u3001\u884c\u52d5\u3068\u611f\u60c5\u3001\u63a5\u70b9\u306e\u8ab2\u984c\u3092\u898b\u3064\u3051\u308b\u624b\u6cd5\u3067\u3059\u3002<\/strong>\u3053\u306e\u30d7\u30ed\u30bb\u30b9\u81ea\u4f53\u304c\u53cd\u5fa9\u7684\u3067\u3001\u56de\u3059\u307b\u3069\u65e9\u304f\u3001\u6df1\u304f\u3001\u6b63\u78ba\u306b\u306a\u308a\u307e\u3059\u3002<br>\u521d\u56de\u306f\u8a2d\u8a08\u306b\u6642\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u304c\u30012\u56de\u76ee\u4ee5\u964d\u306f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u518d\u5229\u7528\u3084\u30c7\u30fc\u30bf\u306e\u84c4\u7a4d\u3067\u30b9\u30d4\u30fc\u30c9\u3068\u8cea\u304c\u4e0a\u304c\u308a\u3001\u65bd\u7b56\u306e\u6c7a\u5b9a\u304c\u901f\u304f\u306a\u308a\u307e\u3059\u3002\u7d50\u679c\u3068\u3057\u3066\u3001CX\u6539\u5584\u306e\u30b3\u30b9\u30c8\u304c\u4e0b\u304c\u308a\u3001\u610f\u601d\u6c7a\u5b9a\u304c\u8efd\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%87%E3%83%BC%E3%82%BF%E3%81%A8%E3%83%84%E3%83%BC%E3%83%AB%E3%81%AE%E6%B4%BB%E7%94%A8%E6%89%8B%E9%A0%86\"><\/span>\u30c7\u30fc\u30bf\u3068\u30c4\u30fc\u30eb\u306e\u6d3b\u7528\u624b\u9806&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u7fd2\u719f\u3092\u52a0\u901f\u3059\u308b\u8fd1\u9053\u306f\u3001\u30c7\u30fc\u30bf\u57fa\u76e4\u3068\u624b\u9806\u306e\u6a19\u6e96\u5316\u3067\u3059\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u53ce\u96c6<\/strong>\uff1aWeb\u884c\u52d5\u30ed\u30b0\u3001\u8cfc\u5165\u5c65\u6b74\u3001\u554f\u3044\u5408\u308f\u305b\u8a18\u9332\u3001NPS\uff0fCSAT\u3001\u5b9a\u6027\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u6574\u7406<\/strong>\uff1a\u30bf\u30b0\u30fb\u30a4\u30d9\u30f3\u30c8\u8a2d\u8a08\u3001\u30c7\u30fc\u30bf\u30af\u30ec\u30f3\u30b8\u30f3\u30b0\u3001\u6bb5\u968e\u3054\u3068\u306e\u30de\u30c3\u30d4\u30f3\u30b0&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u53ef\u8996\u5316<\/strong>\uff1a\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3001\u30d2\u30fc\u30c8\u30de\u30c3\u30d7\u3001\u30d5\u30a1\u30cd\u30eb\u3001\u611f\u60c5\u66f2\u7dda&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u5206\u6790<\/strong>\uff1a\u30d1\u30bf\u30fc\u30f3\u62bd\u51fa\u3001\u30bb\u30b0\u30e1\u30f3\u30c8\u6bd4\u8f03\u3001\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u7279\u5b9a&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u65bd\u7b56<\/strong>\uff1a\u63a5\u70b9\u5225\u306e\u6539\u5584\u6848\u3001UI\u3084\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u30c6\u30b9\u30c8\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u8a2d\u8a08&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u4e00\u9023\u3092\u5b9a\u578b\u5316\u3059\u308b\u3068\u3001\u5b66\u7fd2\u66f2\u7dda\u306e\u7acb\u3061\u4e0a\u304c\u308a\u304c\u65e9\u304f\u306a\u308a\u307e\u3059\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"496\" height=\"304\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/visual-selection-6.png\" alt=\"\u30d5\u30ed\u30fc\u30c1\u30e3\u30fc\u30c8\uff09\uff1a\u53ce\u96c6\u2192\u6574\u7406\u2192\u53ef\u8996\u5316\u2192\u5206\u6790\u2192\u65bd\u7b56\u2192\u691c\u8a3c\u2192\u5b66\u7fd2\" class=\"wp-image-1741\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%84%9F%E6%83%85%E3%81%AE%E5%8F%AF%E8%A6%96%E5%8C%96%E3%81%A8%E8%A1%8C%E5%8B%95%E3%83%91%E3%82%BF%E3%83%BC%E3%83%B3%E3%81%AE%E6%8A%8A%E6%8F%A1\"><\/span>\u611f\u60c5\u306e\u53ef\u8996\u5316\u3068\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u306e\u628a\u63e1&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u5b9a\u91cf\u3060\u3051\u3067\u306fCX\u306e\u672c\u8cea\u306f\u3064\u304b\u307f\u306b\u304f\u3044\u3082\u306e\u3067\u3059\u3002\u5404\u6bb5\u968e\u3067\u611f\u60c5\u3068\u8a8d\u77e5\u306e\u5909\u5316\u3092\u8a00\u8a9e\u5316\u3057\u3001\u884c\u52d5\u30c7\u30fc\u30bf\u3068\u3064\u306a\u3052\u307e\u3059\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u8a8d\u77e5<\/strong>\uff1a\u671f\u5f85\u3084\u4e0d\u5b89&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u6bd4\u8f03<\/strong>\uff1a\u8a55\u4fa1\u8ef8\u3001\u963b\u5bb3\u8981\u56e0\u3001\u5468\u56f2\u306e\u5f71\u97ff&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u8cfc\u5165<\/strong>\uff1a\u6c7a\u3081\u624b\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\u3001\u30bf\u30a4\u30df\u30f3\u30b0&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u5229\u7528<\/strong>\uff1a\u4f7f\u3044\u52dd\u624b\u3001\u30b5\u30dd\u30fc\u30c8\u4f53\u9a13\u3001\u518d\u8cfc\u5165\u610f\u5411&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u7fd2\u719f\u304c\u9032\u3080\u307b\u3069\u3001<strong>\u3069\u306e\u6bb5\u968e\u3067\u4f55\u3092\u805e\u304d\u3001\u3069\u306e\u30c7\u30fc\u30bf\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u304b<\/strong>\u304c\u5b9a\u307e\u308a\u3001\u5224\u65ad\u304c\u901f\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%BA%83%E5%91%8A%E3%81%8B%E3%82%89%E8%B3%BC%E5%85%A5%E3%81%BE%E3%81%A7%E3%81%AE%E6%8E%A5%E7%82%B9%E8%A8%AD%E8%A8%88%E3%81%AE%E6%9C%80%E9%81%A9%E5%8C%96\"><\/span>\u5e83\u544a\u304b\u3089\u8cfc\u5165\u307e\u3067\u306e\u63a5\u70b9\u8a2d\u8a08\u306e\u6700\u9069\u5316&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u63a5\u70b9\u304c\u5897\u3048\u308b\u307b\u3069\u8907\u96d1\u306b\u306a\u308a\u307e\u3059\u3002\u898b\u308b\u30fb\u6bd4\u3079\u308b\u30fb\u6c7a\u3081\u308b\u30fb\u4f7f\u3046\u306b\u5206\u3051\u3001\u6bb5\u968e\u3054\u3068\u306b\u6307\u6a19\u3092\u63c3\u3048\u307e\u3059\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5e83\u544a<\/strong>\uff1a\u5230\u9054\u3001\u30af\u30ea\u30c3\u30af\u3001\u614b\u5ea6\u5909\u5bb9&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u30b5\u30a4\u30c8<\/strong>\uff1a\u95b2\u89a7\u6df1\u5ea6\u3001\u6bd4\u8f03\u30da\u30fc\u30b8\u5230\u9054\u3001\u30d5\u30a9\u30fc\u30e0\u96e2\u8131\u7387&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u8cfc\u5165<\/strong>\uff1a\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3001\u8cfc\u5165\u6642\u9593\u3001\u30af\u30fc\u30dd\u30f3\u5229\u7528&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u5229\u7528\u30fb\u7d99\u7d9a<\/strong>\uff1a\u30a2\u30af\u30c6\u30a3\u30d6\u7387\u3001\u89e3\u7d04\u7406\u7531\u3001\u30a2\u30c3\u30d7\u30bb\u30eb&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u5206\u89e3\u3067\u5b66\u7fd2\u306e\u5358\u4f4d\u304c\u5c0f\u3055\u304f\u306a\u308a\u3001\u6539\u5584\u306e\u53cd\u5fa9\u304c\u901f\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%B4%BB%E7%94%A8%E6%96%B9%E6%B3%95%E3%81%A8%E6%89%8B%E6%B3%95%E3%81%AE%E9%81%B8%E3%81%B3%E6%96%B9%EF%BC%88%E6%95%99%E8%82%B2%E8%A8%88%E7%94%BB%E3%83%BB%E5%B7%A5%E6%95%B0%E8%A6%8B%E7%A9%8D%E3%83%BB%E5%93%81%E8%B3%AA%E5%AE%89%E5%AE%9A%EF%BC%89\"><\/span>\u6d3b\u7528\u65b9\u6cd5\u3068\u624b\u6cd5\u306e\u9078\u3073\u65b9\uff08\u6559\u80b2\u8a08\u753b\u30fb\u5de5\u6570\u898b\u7a4d\u30fb\u54c1\u8cea\u5b89\u5b9a\uff09<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%95%99%E8%82%B2%E8%A8%88%E7%94%BB%E3%81%AB%E4%BD%BF%E3%81%86%E6%96%B9%E6%B3%95\"><\/span>\u6559\u80b2\u8a08\u753b\u306b\u4f7f\u3046\u65b9\u6cd5&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u7fd2\u719f\u66f2\u7dda\u3092\u524d\u63d0\u306b\u3001\u77ed\u304f\u660e\u78ba\u306a\u30b9\u30c6\u30c3\u30d7\u3067\u7814\u4fee\u3092\u8a2d\u8a08\u3057\u307e\u3059\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5b66\u7fd2\u76ee\u6a19\u3092\u6bb5\u968e\u5316<\/strong>\uff08\u89b3\u5bdf\u2192\u540c\u4f34\u2192\u90e8\u5206\u62c5\u5f53\u2192\u5168\u4f53\u62c5\u5f53\u2192\u6539\u5584\u63d0\u6848\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u5404\u6bb5\u968e\u306e\u8a55\u4fa1\u57fa\u6e96\u3092\u660e\u78ba\u5316<\/strong>\uff08\u6642\u9593\u3001\u30df\u30b9\u3001\u518d\u73fe\u6027\u3001\u9867\u5ba2\u6e80\u8db3\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>1\u30b5\u30a4\u30af\u30eb\u306e\u5b66\u7fd2\u7387\u3092\u8a18\u9332\u3057\u3001\u6b21\u56de\u8a08\u753b\u3078\u53cd\u6620<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>SOP\u3068\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3092\u7d99\u7d9a\u66f4\u65b0&nbsp;<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u6210\u679c\u3060\u3051\u3067\u306a\u304f\u3001\u30d7\u30ed\u30bb\u30b9\u9075\u5b88\u3068\u6539\u5584\u63d0\u6848\u306e\u8cea\u3082\u8a55\u4fa1\u306b\u5165\u308c\u308b\u3068\u3001\u5b89\u5b9a\u3057\u305f\u6210\u9577\u304c\u9032\u307f\u307e\u3059\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"986\" height=\"834\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/visual-selection-7.png\" alt=\"\u56f3\u89e3\uff08\u30b9\u30c6\u30c3\u30d7\u306e\u6d41\u308c\uff09\uff1a\u6bb5\u968e\u5225\u30b9\u30ad\u30eb\u30de\u30c3\u30d7\u00d7\u8a55\u4fa1\u6307\u6a19\" class=\"wp-image-1744\" srcset=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/visual-selection-7.png 986w, https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/visual-selection-7-300x254.png 300w, https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/visual-selection-7-768x650.png 768w, https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/visual-selection-7.png 856w\" sizes=\"auto, (max-width: 986px) 100vw, 986px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%B7%A5%E6%95%B0%E8%A6%8B%E7%A9%8D%E3%81%AE%E6%96%B9%E6%B3%95\"><\/span>\u5de5\u6570\u898b\u7a4d\u306e\u65b9\u6cd5&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u5b66\u7fd2\u7387\u3092\u898b\u7a4d\u306b\u7d44\u307f\u8fbc\u3080\u3068\u7cbe\u5ea6\u304c\u3050\u3063\u3068\u4e0a\u304c\u308a\u307e\u3059\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u521d\u56de\u5de5\u6570\uff08\u57fa\u6e96\uff09\u3092\u4e01\u5be7\u306b\u53d6\u308b<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u53cd\u5fa9\u56de\u6570\u3054\u3068\u306e\u77ed\u7e2e\u7387\u3092\u4eee\u7f6e\u304d<\/strong>\uff08\u4f8b\uff1a80\u301c90%\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u4ed5\u69d8\u5909\u66f4\u3084\u30c4\u30fc\u30eb\u66f4\u65b0\u306f\u4fc2\u6570\u3067\u8abf\u6574<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u30d0\u30c3\u30d5\u30a1\u306f\u5b66\u7fd2\u9032\u6357\u306b\u5fdc\u3058\u3066\u6bb5\u968e\u7684\u306b\u7e2e\u5c0f<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\u898b\u7a4d\u65b9\u5f0f<\/strong><\/td><td><strong>\u9577\u6240<\/strong><\/td><td><strong>\u77ed\u6240<\/strong><\/td><td><strong>\u5411\u304f\u30b1\u30fc\u30b9<\/strong><\/td><\/tr><tr><td><strong>\u56fa\u5b9a\u6bd4\u7387\uff08\u5b66\u7fd2\u7387\uff09<\/strong><\/td><td>\u8a08\u7b97\u304c\u7c21\u5358\u3067\u8aac\u660e\u3057\u3084\u3059\u3044<\/td><td>\u5909\u5316\u306b\u5f31\u3044<\/td><td>\u77ed\u671f\u306e\u53cd\u5fa9\u4f5c\u696d<\/td><\/tr><tr><td><strong>\u5b9f\u6e2c\u56de\u5e30<\/strong><\/td><td>\u7cbe\u5ea6\u304c\u9ad8\u3044<\/td><td>\u30c7\u30fc\u30bf\u304c\u5fc5\u8981<\/td><td>\u4e2d\u671f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/td><\/tr><tr><td><strong>\u30d9\u30a4\u30ba\u66f4\u65b0<\/strong><\/td><td>\u5909\u5316\u306b\u5f37\u3044<\/td><td>\u5b9f\u88c5\u304c\u3084\u3084\u8907\u96d1<\/td><td>\u8907\u96d1\u30fb\u4e0d\u78ba\u5b9f\u306a\u5206\u6790<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u6bb5\u968e\u3084\u63a5\u70b9\u304c\u591a\u3044\u5834\u5408\u306f\u5206\u89e3\u3057\u3066\u898b\u7a4d\u308a\u3001\u30b9\u30c6\u30c3\u30d7\u5225\u306b\u5b66\u7fd2\u7387\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%93%81%E8%B3%AA%E5%AE%89%E5%AE%9A%E3%81%A8%E6%94%B9%E5%96%84%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span>\u54c1\u8cea\u5b89\u5b9a\u3068\u6539\u5584\u306e\u30dd\u30a4\u30f3\u30c8&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u54c1\u8cea\u306e\u5b89\u5b9a\u306f\u3001\u7fd2\u719f\u3092\u52a0\u901f\u3055\u305b\u308b\u571f\u53f0\u3067\u3059\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5b9a\u7fa9\u306e\u7d71\u4e00<\/strong>\uff1a\u7528\u8a9e\u3001\u30da\u30eb\u30bd\u30ca\u3001\u6bb5\u968e\u3001\u6307\u6a19&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u624b\u9806\u306e\u56fa\u5b9a\u5316<\/strong>\uff1aSOP\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u9038\u8131\u306e\u7ba1\u7406<\/strong>\uff1a\u4f8b\u5916\u306e\u8a18\u9332\u3068\u518d\u767a\u9632\u6b62&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af<\/strong>\uff1a\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3068\u30c7\u30fc\u30bf\u3067\u76f8\u4e92\u691c\u8a3c&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u54c1\u8cea\u304c\u63fa\u308c\u308b\u3068\u5b66\u7fd2\u304c\u84c4\u7a4d\u3055\u308c\u305a\u3001\u30b3\u30b9\u30c8\u3060\u3051\u304c\u5897\u3048\u307e\u3059\u3002<\/strong>\u6a19\u6e96\u5316\u3068\u6539\u5584\u306e\u4e21\u8f2a\u3067\u56de\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%8F%BE%E5%A0%B4%E3%81%A7%E3%81%AE%E5%85%B7%E4%BD%93%E7%9A%84%E3%81%AA%E6%89%8B%E9%A0%86\"><\/span>\u73fe\u5834\u3067\u306e\u5177\u4f53\u7684\u306a\u624b\u9806&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u76ee\u7684\u3068KPI\u30921\u679a\u306b\u96c6\u7d04<\/strong>\uff08\u8a8d\u77e5\u2192\u6bd4\u8f03\u2192\u8cfc\u5165\u2192\u5229\u7528\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u53d6\u5f97\u6761\u4ef6\u306e\u70b9\u691c<\/strong>\uff08\u30bf\u30b0\u3001\u30a4\u30d9\u30f3\u30c8\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u8a2d\u8a08\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u521d\u56de\u306e\u30d5\u30eb\u30b5\u30a4\u30af\u30eb\u3092\u6700\u77ed\u3067\u56de\u3059<\/strong>\uff08\u5b8c\u5168\u6027\u3088\u308a\u53cd\u5fa9\u901f\u5ea6\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u5b66\u7fd2\u30ed\u30b0\u3092\u6b8b\u3059<\/strong>\uff08\u6642\u9593\u3001\u30df\u30b9\u3001\u5224\u65ad\u6839\u62e0\u3001\u6539\u5584\u6848\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>2\u56de\u76ee\u4ee5\u964d\u306f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u5316\u3057\u3001\u6a19\u6e96\u6642\u9593\u3068\u54c1\u8cea\u57fa\u6e96\u3092\u66f4\u65b0<\/strong>&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"914\" height=\"472\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/visual-selection-8.png\" alt=\"\u56f3\u89e3\uff08\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\uff0b\u56e0\u679c\u95a2\u4fc2\uff09\uff1a\u65bd\u7b56\u2192\u6307\u6a19\u2192\u6210\u679c\" class=\"wp-image-1746\" srcset=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/visual-selection-8.png 914w, https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/visual-selection-8-300x155.png 300w, https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/visual-selection-8-768x397.png 768w, https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/visual-selection-8.png 856w\" sizes=\"auto, (max-width: 914px) 100vw, 914px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%84%E3%83%BC%E3%83%AB%E3%81%A8%E3%83%87%E3%83%BC%E3%82%BF%E3%81%AE%E9%9B%86%E3%82%81%E6%96%B9%E3%83%BB%E3%82%B5%E3%82%A4%E3%83%88%E9%81%8B%E7%94%A8%E3%81%B8%E3%81%AE%E9%81%A9%E7%94%A8\"><\/span>\u30c4\u30fc\u30eb\u3068\u30c7\u30fc\u30bf\u306e\u96c6\u3081\u65b9\u30fb\u30b5\u30a4\u30c8\u904b\u7528\u3078\u306e\u9069\u7528<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"428\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/03\/3-5\u30c4\u30fc\u30eb\u3068\u30c7\u30fc\u30bf\u306e\u96c6\u3081\u65b9\u30fb\u30b5\u30a4\u30c8\u904b\u7528\u3078\u306e\u9069\u75281.png\" alt=\"\u30c4\u30fc\u30eb\u3068\u30c7\u30fc\u30bf\u306e\u96c6\u3081\u65b9\u30fb\u30b5\u30a4\u30c8\u904b\u7528\u3078\u306e\u9069\u7528\" class=\"wp-image-1653\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%8F%8E%E9%9B%86%E3%83%84%E3%83%BC%E3%83%AB%E3%81%AE%E6%AF%94%E8%BC%83\"><\/span>\u53ce\u96c6\u30c4\u30fc\u30eb\u306e\u6bd4\u8f03&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\u7a2e\u5225<\/strong><\/td><td><strong>\u4ee3\u8868\u30c4\u30fc\u30eb\u4f8b<\/strong><\/td><td><strong>\u5f37\u307f<\/strong><\/td><td><strong>\u6ce8\u610f\u70b9<\/strong><\/td><\/tr><tr><td><strong>Web\u884c\u52d5\u30c7\u30fc\u30bf<\/strong><\/td><td>\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3001\u30bf\u30b0\u30de\u30cd\u30fc\u30b8\u30e3<\/td><td>\u884c\u52d5\u3092\u7db2\u7f85\u3067\u304d\u308b<\/td><td>\u8a08\u6e2c\u8a2d\u8a08\u304c\u524d\u63d0<\/td><\/tr><tr><td><strong>\u30bb\u30c3\u30b7\u30e7\u30f3\u8a18\u9332<\/strong><\/td><td>\u30d2\u30fc\u30c8\u30de\u30c3\u30d7\u3001\u30ea\u30d7\u30ec\u30a4<\/td><td>UI\u306e\u8ff7\u3044\u3092\u53ef\u8996\u5316<\/td><td>\u89e3\u91c8\u306b\u5b9a\u6027\u304c\u8981\u308b<\/td><\/tr><tr><td><strong>\u30a2\u30f3\u30b1\u30fc\u30c8<\/strong><\/td><td>NPS\/CSAT\/EXIT<\/td><td>\u611f\u60c5\u3084\u671f\u5f85\u304c\u53d6\u308c\u308b<\/td><td>\u56de\u7b54\u30d0\u30a4\u30a2\u30b9<\/td><\/tr><tr><td><strong>CRM\/MA<\/strong><\/td><td>\u9867\u5ba2\u5c65\u6b74\u3001\u30b9\u30b3\u30a2<\/td><td>\u7d99\u7d9a\u306e\u628a\u63e1\u306b\u5f37\u3044<\/td><td>\u30c7\u30fc\u30bf\u7d71\u5408\u304c\u524d\u63d0<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u8907\u6570\u30bd\u30fc\u30b9\u3092\u7d71\u5408\u3057\u3001\u65c5\u306e\u6bb5\u968e\u306b\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u3068\u5168\u4f53\u50cf\u304c\u898b\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%88%86%E6%9E%90%E3%83%84%E3%83%BC%E3%83%AB%E3%81%AE%E6%B4%BB%E7%94%A8\"><\/span>\u5206\u6790\u30c4\u30fc\u30eb\u306e\u6d3b\u7528&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>BI\u3067\u30d5\u30a1\u30cd\u30eb\u3001\u30b3\u30db\u30fc\u30c8\u3001RFM\u3092\u53ef\u8996\u5316&nbsp;<\/strong>&nbsp;<\/li>\n\n\n\n<li><strong>\u7d71\u8a08\u3067\u30bb\u30b0\u30e1\u30f3\u30c8\u6bd4\u8f03\u3084\u8981\u56e0\u5206\u6790<\/strong><\/li>\n\n\n\n<li><strong>\u30c6\u30ad\u30b9\u30c8\u5206\u6790\u3067\u81ea\u7531\u8a18\u8ff0\u306e\u30af\u30e9\u30b9\u30bf\u30ea\u30f3\u30b0\u3084\u611f\u60c5\u62bd\u51fa<\/strong><\/li>\n\n\n\n<li><strong>\u5b9f\u9a13\u3067AB\u30c6\u30b9\u30c8\u3001\u30d0\u30f3\u30c7\u30a3\u30c3\u30c8\u6700\u9069\u5316<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u76ee\u7684\u306b\u6cbf\u3063\u3066\u30c4\u30fc\u30eb\u3092\u9078\u3073\u3001<strong>\u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u306e\u624b\u9806\u3068\u5f79\u5272\u3092\u660e\u78ba\u5316<\/strong>\u3059\u308b\u3068\u7fd2\u719f\u304c\u9032\u307f\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Web%E3%82%B5%E3%82%A4%E3%83%88%E3%83%BB%E3%82%A2%E3%83%97%E3%83%AA%E3%81%A7%E3%81%AE%E5%AE%9F%E9%9A%9B%E3%81%AE%E8%A8%AD%E8%A8%88\"><\/span>Web\u30b5\u30a4\u30c8\u30fb\u30a2\u30d7\u30ea\u3067\u306e\u5b9f\u969b\u306e\u8a2d\u8a08&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u4fa1\u5024\u8a34\u6c42\u3092\u660e\u78ba\u306b\u3057\u3001\u6bd4\u8f03\u30da\u30fc\u30b8\u3078\u306e\u5c0e\u7dda\u3092\u592a\u304f\u3059\u308b<\/strong>&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u30d5\u30a9\u30fc\u30e0\u306e\u6469\u64e6\u3092\u524a\u6e1b<\/strong>\uff08\u81ea\u52d5\u88dc\u5b8c\u3001\u30b9\u30c6\u30c3\u30d7\u5206\u5272\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u8cfc\u5165\u524d\u306e\u4e0d\u5b89\u306b\u52b9\u304f\u30b3\u30f3\u30c6\u30f3\u30c4<\/strong>\uff08\u4e8b\u4f8b\u3001FAQ\u3001\u4fdd\u8a3c\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u521d\u671f\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3092\u77ed\u304f\u3057\u3001\u65e9\u3044\u6210\u529f\u4f53\u9a13\u3092\u793a\u3059<\/strong>&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u77e5\u898b\u3092\u30b5\u30a4\u30c8\u306b\u843d\u3068\u3057\u8fbc\u3080\u3068\u3001\u884c\u52d5\u3068\u611f\u60c5\u306e\u4e21\u9762\u3067\u6539\u5584\u304c\u56de\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%8F%82%E8%80%83%E3%81%AB%E3%81%AA%E3%82%8B%E9%96%A2%E9%80%A3%E4%BA%8B%E4%BE%8B\"><\/span>\u53c2\u8003\u306b\u306a\u308b\u95a2\u9023\u4e8b\u4f8b&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u4ee5\u4e0b\u306f\u30a4\u30e1\u30fc\u30b8\u3057\u3066\u9802\u304d\u3084\u3059\u304f\u4f5c\u6210\u3057\u305f\u30d5\u30a3\u30af\u30b7\u30e7\u30f3\u306e\u4e8b\u4f8b\u3067\u3059\u3002&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>BtoC\u306e\u5b9a\u671f\u8cfc\u5165\u30b5\u30fc\u30d3\u30b9\u3067\u3001\u8a8d\u77e5\u304b\u3089\u8cfc\u5165\u307e\u3067\u306e\u63a5\u70b9\u3092\u518d\u8a2d\u8a08\u3057\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3068Web\u884c\u52d5\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3002<br>\u521d\u56de\u30b5\u30a4\u30af\u30eb\u306f\u5206\u6790\u306b40\u6642\u9593\u304b\u304b\u3063\u305f\u3082\u306e\u306e\u3001\u6a19\u6e96\u5316\u5f8c\u306f2\u56de\u76ee28\u6642\u9593\u30014\u56de\u76ee22\u6642\u9593\u306b\u77ed\u7e2e\u3002<br>\u30d5\u30a9\u30fc\u30e0\u96e2\u8131\u7387\u306f32%\u219218%\u3001\u5e83\u544aCPA\u306f15%\u4f4e\u4e0b\u3002<br>\u7fd2\u719f\u66f2\u7dda\u3092\u524d\u63d0\u306b\u6559\u80b2\u8a08\u753b\u3092\u518d\u69cb\u7bc9\u3057\u3001\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u671f\u9593\u306f3\u9031\u9593\u21922\u9031\u9593\u306b\u77ed\u7e2e\u3002<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span 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class=\"wp-block-list\">\n<li><strong>\u8a8d\u77e5<\/strong>\uff1a\u5230\u9054\u3001\u60f3\u8d77\u3001\u6307\u540d\u691c\u7d22&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u6bd4\u8f03<\/strong>\uff1a\u518d\u8a2a\u7387\u3001\u95b2\u89a7\u6df1\u5ea6\u3001\u6bd4\u8f03\u30da\u30fc\u30b8\u6ede\u5728&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u8cfc\u5165<\/strong>\uff1aCVR\u3001\u8cfc\u5165\u6642\u9593\u3001\u30ad\u30e3\u30f3\u30bb\u30eb\u7387&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u5229\u7528<\/strong>\u30fb\u7d99\u7d9a\uff1a\u30a2\u30af\u30c6\u30a3\u30d6\u7387\u3001\u89e3\u7d04\u7406\u7531\u3001LTV&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">KPI\u3092\u300c\u63a5\u70b9\u30fb\u884c\u52d5\u30fb\u611f\u60c5\u300d\u3068\u7d10\u3065\u3051\u308b\u3068\u3001\u512a\u5148\u9806\u4f4d\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"AB%E3%83%86%E3%82%B9%E3%83%88%E3%81%A8%E5%AD%A6%E7%BF%92%E9%80%9F%E5%BA%A6%E3%81%AE%E9%96%A2%E4%BF%82\"><\/span>AB\u30c6\u30b9\u30c8\u3068\u5b66\u7fd2\u901f\u5ea6\u306e\u95a2\u4fc2&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>AB\u30c6\u30b9\u30c8\u306f\u5b66\u7fd2\u66f2\u7dda\u3092\u52a0\u901f\u3059\u308b\u88c5\u7f6e<\/strong>\u3067\u3059\u3002\u5c0f\u3055\u304f\u65e9\u304f\u56de\u3059\u307b\u3069\u30c7\u30fc\u30bf\u304c\u6e9c\u307e\u308a\u3001\u5224\u65ad\u306e\u8aa4\u5dee\u304c\u6e1b\u308a\u307e\u3059\u3002\u30b5\u30f3\u30d7\u30eb\u30b5\u30a4\u30ba\u8a2d\u8a08\u3084\u671f\u9593\u3001\u691c\u51fa\u529b\u306e\u57fa\u6e96\u3092\u6a19\u6e96\u5316\u3057\u3001\u5931\u6557\u3092\u65e9\u304f\u5b89\u304f\u3059\u308b\u904b\u7528\u306b\u3059\u308b\u3068\u3001\u9577\u671f\u306e\u52b9\u7387\u304c\u4e0a\u304c\u308a\u307e\u3059\u3002\u30ca\u30ec\u30c3\u30b8\u306f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u5316\u3057\u3066\u518d\u5229\u7528\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%B3%E3%82%B9%E3%83%88%E3%81%A8%E5%8A%B9%E7%8E%87%E3%81%AE%E3%83%90%E3%83%A9%E3%83%B3%E3%82%B9%E3%82%92%E6%9C%80%E9%81%A9%E5%8C%96\"><\/span>\u30b3\u30b9\u30c8\u3068\u52b9\u7387\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u6700\u9069\u5316&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u53cd\u5fa9\u6570\u306b\u5fdc\u3058\u3066\u30ea\u30bd\u30fc\u30b9\u914d\u5206\u3092\u5207\u308a\u66ff\u3048\u308b<\/strong>\uff08\u521d\u56de\u306f\u63a2\u7d22\u3001\u4ee5\u964d\u306f\u81ea\u52d5\u5316\u30fb\u5b9a\u578b\u5316\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u9ad8\u30b3\u30b9\u30c8\u306a\u8abf\u67fb\u306f\u5206\u5c90\u70b9\u3067\u7d5e\u308b<\/strong>\uff08\u6bd4\u8f03\u2192\u8cfc\u5165\u524d\u5f8c\u306a\u3069\uff09&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>\u81ea\u793e\u306e\u5f37\u307f\u3092\u6d3b\u304b\u3059\u5dee\u5225\u5316\u30dd\u30a4\u30f3\u30c8\u3078\u96c6\u4e2d\u6295\u8cc7<\/strong>&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u7fd2\u719f\u304c\u9032\u3080\u307b\u3069\u3001\u540c\u3058\u6210\u679c\u3092\u5c11\u306a\u3044\u5de5\u6570\u3067\u51fa\u305b\u308b\u4f53\u5236\u3078\u3068\u8fd1\u3065\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%81%BE%E3%81%A8%E3%82%81\"><\/span>\u307e\u3068\u3081&nbsp;&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u7fd2\u719f\u66f2\u7dda\u306f\u3001\u53cd\u5fa9\u306b\u3088\u3063\u3066\u6642\u9593\u3068\u30df\u30b9\u304c\u6e1b\u308a\u3001\u54c1\u8cea\u304c\u5b89\u5b9a\u3057\u3066\u3044\u304f\u5b9f\u52d9\u7684\u306a\u8003\u3048\u65b9<\/strong>\u3067\u3059\u3002<br>\u6559\u80b2\u8a08\u753b\u306f\u6bb5\u968e\u5316\u3068\u8a55\u4fa1\u57fa\u6e96\u306e\u660e\u78ba\u5316\u3001\u898b\u7a4d\u306f\u5b66\u7fd2\u7387\u306e\u7d44\u307f\u8fbc\u307f\u3001\u54c1\u8cea\u5b89\u5b9a\u306f\u6a19\u6e96\u5316\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u8a2d\u8a08\u304c\u52b9\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001<strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u5206\u6790\u306b\u91cd\u306d\u308b\u3068\u3001\u884c\u52d5\u3068\u611f\u60c5\u306e\u53ef\u8996\u5316\u304b\u3089\u63a5\u70b9\u306e\u6700\u9069\u5316<\/strong>\u307e\u3067\u3092\u7d20\u65e9\u304f\u56de\u305b\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30c7\u30fc\u30bf\u3068\u30c4\u30fc\u30eb\u3092\u6574\u3048\u3001\u5b66\u7fd2\u30ed\u30b0\u3092\u6b8b\u3057\u3066\u5c0f\u3055\u304f\u65e9\u304f\u56de\u3059\u3002\u3053\u308c\u3060\u3051\u3067\u3001CX\u306e\u6210\u679c\u3092\u518d\u73fe\u53ef\u80fd\u306b\u3057\u3001<strong>\u7d99\u7d9a\u7684\u306a\u52b9\u7387\u5411\u4e0a\u3068\u30b3\u30b9\u30c8\u6700\u9069\u5316\u304c\u73fe\u5b9f\u306b\u306a\u308a\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.crtm.co.jp\/contact\/\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"347\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2025\/04\/CRTM\u30b3\u30f3\u30bf\u30af\u30c8\u30d0\u30ca\u30fc.png\" alt=\"\" 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