{"id":1485,"date":"2026-03-03T15:00:00","date_gmt":"2026-03-03T06:00:00","guid":{"rendered":"https:\/\/www.crtm.co.jp\/media\/?p=1485"},"modified":"2026-03-03T15:14:33","modified_gmt":"2026-03-03T06:14:33","slug":"post-1485","status":"publish","type":"post","link":"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/","title":{"rendered":"\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u6700\u9069\u89e3\u300c\u96fb\u8a71\u00d7SMS\u00d7\u30c1\u30e3\u30c3\u30c8\u300d\u3067\u3064\u304f\u308b\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u6226\u7565"},"content":{"rendered":"\r\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u304c\u5897\u3048\u308b\u307b\u3069\u3001\u5bfe\u5fdc\u306f\u8907\u96d1\u306b\u56f0\u96e3\u306b\u306a\u308a\u304c\u3061\u3067\u3059\u3002\u3053\u3093\u306a\u60a9\u307f\u306f\u3042\u308a\u307e\u305b\u3093\u304b\uff1f\u00a0\u00a0<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-jin-gb-block-icon-box jin-icon-question 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class=\"wp-block-paragraph\">\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u96fb\u8a71\u00d7SMS\u00d7\u30c1\u30e3\u30c3\u30c8\u3092\u8ef8\u306b\u3001\u30e1\u30fc\u30eb\u3084\u30a2\u30d7\u30ea\u5185\u30e1\u30c3\u30bb\u30fc\u30b8\u3082\u542b\u3081\u3066\u8a2d\u8a08\u3059\u308b\u65b9\u6cd5\u3092\u307e\u3068\u3081\u307e\u3059\u3002\u5c65\u6b74\u306e\u4e00\u5143\u5316\u3001\u884c\u52d5\u30c7\u30fc\u30bf\u3092\u4f7f\u3063\u305f\u914d\u4fe1\u3001SLA\uff08Service Level Agreement\uff1a\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u5408\u610f\uff09\u3068\u4f1a\u8a71\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u54c1\u8cea\u3092\u305d\u308d\u3048\u308b\u624b\u9806\u3092\u5177\u4f53\u7684\u306b\u89e3\u8aac\u3057\u3001\u30b3\u30b9\u30c8\u3068\u6e80\u8db3\u5ea6\u306e\u4e21\u7acb\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter\"><a href=\"https:\/\/www.crtm.co.jp\/contact\/\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" 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href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E3%82%BB%E3%82%AD%E3%83%A5%E3%83%AA%E3%83%86%E3%82%A3%E3%81%A8%E5%90%8C%E6%84%8F%E5%8F%96%E5%BE%97\" title=\"\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u540c\u610f\u53d6\u5f97\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u540c\u610f\u53d6\u5f97<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E3%83%A1%E3%83%BC%E3%83%AB%E3%81%A8%E3%83%A1%E3%83%83%E3%82%BB%E3%83%BC%E3%82%B8%E9%85%8D%E4%BF%A1%E3%82%92%E6%B4%BB%E7%94%A8%E3%81%97%E3%81%A6%E9%96%A2%E4%BF%82%E3%82%92%E8%82%B2%E3%81%A6%E3%82%8B\" title=\"\u30e1\u30fc\u30eb\u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u914d\u4fe1\u3092\u6d3b\u7528\u3057\u3066\u95a2\u4fc2\u3092\u80b2\u3066\u308b\">\u30e1\u30fc\u30eb\u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u914d\u4fe1\u3092\u6d3b\u7528\u3057\u3066\u95a2\u4fc2\u3092\u80b2\u3066\u308b<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E3%83%88%E3%83%AA%E3%82%AC%E3%83%BC%E9%85%8D%E4%BF%A1%E3%81%AE%E5%9F%BA%E6%9C%AC%E8%A8%AD%E8%A8%88\" title=\"\u30c8\u30ea\u30ac\u30fc\u914d\u4fe1\u306e\u57fa\u672c\u8a2d\u8a08\">\u30c8\u30ea\u30ac\u30fc\u914d\u4fe1\u306e\u57fa\u672c\u8a2d\u8a08<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E3%83%91%E3%83%BC%E3%82%BD%E3%83%8A%E3%83%A9%E3%82%A4%E3%82%BA%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\" title=\"\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u306e\u30dd\u30a4\u30f3\u30c8\">\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u306e\u30dd\u30a4\u30f3\u30c8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E9%85%8D%E4%BF%A1%E9%A0%BB%E5%BA%A6%E3%81%A8%E8%A7%A3%E9%99%A4%E5%AF%BE%E7%AD%96\" title=\"\u914d\u4fe1\u983b\u5ea6\u3068\u89e3\u9664\u5bfe\u7b56\">\u914d\u4fe1\u983b\u5ea6\u3068\u89e3\u9664\u5bfe\u7b56<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E5%93%81%E8%B3%AA%E3%82%92%E9%AB%98%E3%82%81%E3%82%8B%E9%A1%A7%E5%AE%A2%E5%AF%BE%E5%BF%9C%E3%81%A8KPI%E7%AE%A1%E7%90%86\" title=\"\u54c1\u8cea\u3092\u9ad8\u3081\u308b\u9867\u5ba2\u5bfe\u5fdc\u3068KPI\u7ba1\u7406\">\u54c1\u8cea\u3092\u9ad8\u3081\u308b\u9867\u5ba2\u5bfe\u5fdc\u3068KPI\u7ba1\u7406<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E4%B8%BB%E8%A6%81KPI%E3%81%AE%E8%A8%AD%E8%A8%88\" title=\"\u4e3b\u8981KPI\u306e\u8a2d\u8a08\">\u4e3b\u8981KPI\u306e\u8a2d\u8a08<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#QA%E9%81%8B%E7%94%A8%E3%81%A8%E3%83%8A%E3%83%AC%E3%83%83%E3%82%B8\" title=\"QA\u904b\u7528\u3068\u30ca\u30ec\u30c3\u30b8\">QA\u904b\u7528\u3068\u30ca\u30ec\u30c3\u30b8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#AB%E3%83%86%E3%82%B9%E3%83%88%E3%81%A8%E6%88%90%E6%9E%9C%E3%81%AE%E8%A6%8B%E3%81%9B%E6%96%B9\" title=\"A\/B\u30c6\u30b9\u30c8\u3068\u6210\u679c\u306e\u898b\u305b\u65b9\">A\/B\u30c6\u30b9\u30c8\u3068\u6210\u679c\u306e\u898b\u305b\u65b9<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E5%B0%8E%E5%85%A5%E3%82%B9%E3%83%86%E3%83%83%E3%83%97%E3%81%A8%E3%83%84%E3%83%BC%E3%83%AB%E9%81%B8%E5%AE%9A%E3%81%AE%E5%AE%9F%E5%8B%99\" title=\"\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\u3068\u30c4\u30fc\u30eb\u9078\u5b9a\u306e\u5b9f\u52d9\">\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\u3068\u30c4\u30fc\u30eb\u9078\u5b9a\u306e\u5b9f\u52d9<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E8%A6%81%E4%BB%B6%E5%AE%9A%E7%BE%A9%E3%81%AE%E9%80%B2%E3%82%81%E6%96%B9\" title=\"\u8981\u4ef6\u5b9a\u7fa9\u306e\u9032\u3081\u65b9\">\u8981\u4ef6\u5b9a\u7fa9\u306e\u9032\u3081\u65b9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E3%83%84%E3%83%BC%E3%83%AB%E3%81%AE%E9%81%B8%E3%81%B3%E6%96%B9%E3%81%A8%E6%A9%9F%E8%83%BD\" title=\"\u30c4\u30fc\u30eb\u306e\u9078\u3073\u65b9\u3068\u6a5f\u80fd\">\u30c4\u30fc\u30eb\u306e\u9078\u3073\u65b9\u3068\u6a5f\u80fd<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E5%B0%8E%E5%85%A5%E3%82%B9%E3%83%86%E3%83%83%E3%83%97\" title=\"\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\">\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E5%A4%B1%E6%95%97%E3%81%97%E3%81%AA%E3%81%84%E3%81%9F%E3%82%81%E3%81%AE%E4%BA%8B%E5%89%8D%E3%83%81%E3%82%A7%E3%83%83%E3%82%AF%E3%83%AA%E3%82%B9%E3%83%88\" title=\"\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u4e8b\u524d\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\">\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u4e8b\u524d\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-1485\/#%E3%81%BE%E3%81%A8%E3%82%81\" title=\"\u307e\u3068\u3081\u00a0\u00a0\">\u307e\u3068\u3081\u00a0\u00a0<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%A1%A7%E5%AE%A2%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%82%B1%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%A8%E3%81%AF%EF%BC%9F%E5%AE%9A%E7%BE%A9%E3%81%A8%E6%B1%82%E3%82%81%E3%82%89%E3%82%8C%E3%82%8B%E8%80%83%E3%81%88%E6%96%B9\"><\/span><strong>\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f\u5b9a\u7fa9\u3068\u6c42\u3081\u3089\u308c\u308b\u8003\u3048\u65b9<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"428\" class=\"wp-image-1495\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/02\/12-2\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f\u5b9a\u7fa9\u3068\u6c42\u3081\u3089\u308c\u308b\u8003\u3048\u65b9.png\" alt=\"\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f\u5b9a\u7fa9\u3068\u6c42\u3081\u3089\u308c\u308b\u8003\u3048\u65b9\" \/><\/figure>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u306f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u60c5\u5831\u63d0\u4f9b\u30fb\u8981\u671b\u306e\u628a\u63e1\u30fb\u4fe1\u983c\u95a2\u4fc2\u306e\u69cb\u7bc9\u307e\u3067\u3092\u542b\u3080\u3059\u3079\u3066\u306e\u3084\u308a\u53d6\u308a\u3067\u3059\u3002\u96fb\u8a71\u3001SMS\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u306a\u3069\u8907\u6570\u306e\u63a5\u70b9\u3092\u4f7f\u3044\u5206\u3051\u3001\u72b6\u6cc1\u306b\u5408\u3063\u305f\u5185\u5bb9\u3092\u8fc5\u901f\u306b\u5c4a\u3051\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u304c\u5897\u3048\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u91cd\u8981\u306a\u73fe\u4ee3\u3067\u306f\u3001\u30d0\u30e9\u30d0\u30e9\u306b\u904b\u7528\u305b\u305a\u3001\u6700\u521d\u304b\u3089\u3064\u306a\u304c\u308b\u8a2d\u8a08\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%AE%9A%E7%BE%A9%E3%81%A8%E9%87%8D%E8%A6%81%E6%80%A7\"><\/span><strong>\u5b9a\u7fa9\u3068\u91cd\u8981\u6027<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3060\u3051\u3067\u306a\u304f\u3001\u671f\u5f85\u306b\u5408\u3063\u305f\u30b9\u30d4\u30fc\u30c9\u3068\u4e00\u8cab\u3057\u305f\u4f53\u9a13\u3092\u305d\u308d\u3048\u308b\u3053\u3068\u304c\u6210\u679c\u3092\u5de6\u53f3\u3057\u307e\u3059\u3002\u4e00\u8cab\u3057\u305f\u5bfe\u5fdc\u306f\u6e80\u8db3\u5ea6\u3068\u58f2\u4e0a\u3092\u62bc\u3057\u4e0a\u3052\u3001\u89e3\u7d04\u7387\u3092\u4e0b\u3052\u3001\u30d5\u30a1\u30f3\u3065\u304f\u308a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u7279\u306bB2C\u3067\u306f\u3001\u3084\u308a\u53d6\u308a\u306e\u5370\u8c61\u304c\u305d\u306e\u307e\u307e\u30d6\u30e9\u30f3\u30c9\u306e\u5370\u8c61\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%8F%BE%E4%BB%A3%E3%81%AE%E5%82%BE%E5%90%91%E3%81%A8%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%AE%E5%BD%B9%E5%89%B2\"><\/span><strong>\u73fe\u4ee3\u306e\u50be\u5411\u3068\u30c1\u30e3\u30cd\u30eb\u306e\u5f79\u5272<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u73fe\u4ee3\u306e\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u50be\u5411\u3084\u7279\u6027\u306a\u3069\u305d\u308c\u305e\u308c\u306e\u5f79\u5272\u3092\u6574\u7406\u3057\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>\u96fb\u8a71\uff1a\u7dca\u6025\u30fb\u9ad8\u96e3\u5ea6<\/li>\r\n\r\n\r\n\r\n<li>SMS\uff1a\u77ed\u304f\u78ba\u5b9f\u306b\u5c4a\u304f<\/li>\r\n\r\n\r\n\r\n<li>\u30c1\u30e3\u30c3\u30c8\uff1a\u3059\u3050\u805e\u3051\u3066\u4f7f\u3044\u3084\u3059\u3044<\/li>\r\n\r\n\r\n\r\n<li>\u30e1\u30fc\u30eb\uff1a\u8a73\u7d30\u306a\u8aac\u660e\u3084\u5b9a\u671f\u914d\u4fe1\u306b\u5411\u3044\u3066\u3044\u3066\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u3068\u306e\u76f8\u6027\u304c\u826f\u597d<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u305d\u308c\u305e\u308c\u306e\u5f37\u307f\u3092\u7406\u89e3\u3057\u3001\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3054\u3068\u306b\u6700\u9069\u306a\u624b\u6bb5\u3092\u9078\u3076\u3053\u3068\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"428\" class=\"wp-image-1491\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/02\/12-2\u76ee\u7684-\u30c1\u30e3\u30cd\u30eb\u306e\u5f79\u5272\u3092\u30de\u30c8\u30ea\u30af\u30b9\u5316\u3002\u7e26\u8ef8\u306f\u7dca\u6025\u5ea6\u3001\u6a2a\u8ef8\u306f\u60c5\u5831\u91cf\u3002\u96fb\u8a71\u30fbSMS\u30fb\u30c1\u30e3\u30c3\u30c8\u30fb\u30e1\u30fc\u30eb\u306e\u914d\u7f6e\u3067\u6700\u9069\u9078\u629e\u3092\u8996\u899a\u5316\u3002.png\" alt=\"\u30c1\u30e3\u30cd\u30eb\u306e\u5f79\u5272\u3092\u30de\u30c8\u30ea\u30af\u30b9\u5316\u3002\u7e26\u8ef8\u306f\u7dca\u6025\u5ea6\u3001\u6a2a\u8ef8\u306f\u60c5\u5831\u91cf\u3002\u96fb\u8a71\u30fbSMS\u30fb\u30c1\u30e3\u30c3\u30c8\u30fb\u30e1\u30fc\u30eb\u306e\u914d\u7f6e\u3067\u6700\u9069\u9078\u629e\u3092\u8996\u899a\u5316\u3002\" \/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E6%9C%9F%E5%BE%85%E3%81%A8%E5%8D%B0%E8%B1%A1%E3%82%92%E3%81%9D%E3%82%8D%E3%81%88%E3%82%8B%E8%A8%AD%E8%A8%88\"><\/span><strong>\u671f\u5f85\u3068\u5370\u8c61\u3092\u305d\u308d\u3048\u308b\u8a2d\u8a08<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306f\u300c\u3059\u3050\u3064\u306a\u304c\u308b\u5b89\u5fc3\u300d\u3068\u300c\u624b\u9593\u306e\u5c11\u306a\u3055\u300d\u3092\u6c42\u3081\u307e\u3059\u3002\u5fdc\u5bfe\u8005\u306e\u30b9\u30ad\u30eb\u4efb\u305b\u306b\u305b\u305a\u3001\u30ac\u30a4\u30c9\u3084\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001SLA\u306a\u3069\u306e\u4ed5\u7d44\u307f\u3092\u4f7f\u3063\u3066\u54c1\u8cea\u3092\u5747\u4e00\u5316\u3057\u307e\u3057\u3087\u3046\u3002\u30c1\u30e3\u30cd\u30eb\u3054\u3068\u306e\u671f\u5f85\u5024\u3092\u660e\u78ba\u306b\u3057\u3001\u7d04\u675f\u3092\u5b88\u308b\u904b\u7528\u304c\u4fe1\u983c\u3092\u7a4d\u307f\u91cd\u306d\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%A0%E3%83%8B%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%A7%E9%A1%A7%E5%AE%A2%E3%82%B3%E3%83%9F%E3%83%A5%E3%83%8B%E3%82%B1%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%92%E6%9C%80%E9%81%A9%E5%8C%96%E3%81%99%E3%82%8B%E8%A8%AD%E8%A8%88\"><\/span><strong>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3067\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u6700\u9069\u5316\u3059\u308b\u8a2d\u8a08<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306f\u3001\u63a5\u70b9\u3092\u4e26\u3079\u308b\u3060\u3051\u3067\u306f\u6a5f\u80fd\u3057\u307e\u305b\u3093\u3002\u9867\u5ba2\u306e\u72b6\u6cc1\u306b\u5fdc\u3058\u3066\u60c5\u5831\u304c\u3064\u306a\u304c\u308a\u3001\u8ab0\u304c\u898b\u3066\u3082\u300c\u6b21\u306b\u4f55\u3092\u3059\u308b\u304b\u300d\u304c\u5206\u304b\u308b\u72b6\u614b\u3092\u3064\u304f\u308a\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u3053\u3053\u3067\u306f\u96fb\u8a71\u30fbSMS\u30fb\u30c1\u30e3\u30c3\u30c8\u30fb\u30e1\u30fc\u30eb\u306e\u7d71\u5408\u30dd\u30a4\u30f3\u30c8\u3068\u904b\u7528\u306e\u30b3\u30c4\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%81%E3%83%A3%E3%83%8D%E3%83%AB%E3%81%AE%E6%AF%94%E8%BC%83%E3%81%A8%E4%BD%BF%E3%81%84%E5%88%86%E3%81%91\"><\/span><strong>\u30c1\u30e3\u30cd\u30eb\u306e\u6bd4\u8f03\u3068\u4f7f\u3044\u5206\u3051<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u81ea\u793e\u306e\u9867\u5ba2\u50cf\u3068\u30b3\u30b9\u30c8\u306e\u30d0\u30e9\u30f3\u30b9\u3067\u9078\u3073\u3001\u5fc5\u8981\u306a\u3068\u3053\u308d\u306b\u96c6\u4e2d\u7684\u306b\u4f7f\u3044\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-table\">\r\n<table class=\"has-fixed-layout\">\r\n<tbody>\r\n<tr>\r\n<td><strong>\u30c1\u30e3\u30cd\u30eb<\/strong><\/td>\r\n<td><strong>\u5f37\u307f<\/strong><\/td>\r\n<td><strong>\u5f31\u307f<\/strong><\/td>\r\n<td><strong>\u4e3b\u306a\u7528\u9014<\/strong><\/td>\r\n<td><strong>\u5230\u9054\u6027<\/strong><\/td>\r\n<td><strong>\u30b3\u30b9\u30c8\u611f<\/strong><\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u96fb\u8a71<\/td>\r\n<td>\u76f4\u63a5\u30fb\u5373\u89e3\u6c7a<\/td>\r\n<td>\u540c\u6642\u5bfe\u5fdc\u304c\u96e3\u3057\u3044<\/td>\r\n<td>\u7dca\u6025\u5bfe\u5fdc <br \/>\u89e3\u7d04\u6291\u6b62 <br \/>\u8907\u96d1\u306a\u8aac\u660e<\/td>\r\n<td>\u9ad8\u3044<\/td>\r\n<td>\u9ad8\u3044<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>SMS<\/td>\r\n<td>\u9ad8\u5230\u9054\u7387 <br \/>\u77ed\u6587\u3067\u78ba\u5b9f<\/td>\r\n<td>\u9577\u6587\u4e0d\u53ef <br \/>\u53cc\u65b9\u5411\u306b\u5236\u9650<\/td>\r\n<td>\u652f\u6255\u3044\u901a\u77e5 \u4e88\u7d04\u78ba\u8a8d <br \/>\u672c\u4eba\u8a8d\u8a3c<\/td>\r\n<td>\u975e\u5e38\u306b\u9ad8\u3044<\/td>\r\n<td>\u4f4e\u3044<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u30c1\u30e3\u30c3\u30c8<\/td>\r\n<td>\u5373\u6642 <br \/>\u5c65\u6b74\u6d3b\u7528<\/td>\r\n<td>\u8907\u96d1\u6848\u4ef6\u306b\u5f31\u3044<\/td>\r\n<td>FAQ <br \/>\u81ea\u52d5\u5fdc\u7b54 <br \/>\u7c21\u5358\u306a\u624b\u7d9a\u304d<\/td>\r\n<td>\u9ad8\u3044<\/td>\r\n<td>\u4f4e\u4e2d<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>\u30e1\u30fc\u30eb<\/td>\r\n<td>\u8a73\u7d30\u60c5\u5831 <br \/>\u81ea\u52d5\u5316<\/td>\r\n<td>\u65e2\u8aad\u4e0d\u660e <br \/>\u57cb\u3082\u308c\u3084\u3059\u3044<\/td>\r\n<td>\u5951\u7d04\u6848\u5185 <br \/>\u660e\u7d30 <br \/>\u30ad\u30e3\u30f3\u30da\u30fc\u30f3<\/td>\r\n<td>\u4e2d<\/td>\r\n<td>\u4f4e\u3044<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E7%B5%B1%E5%90%88%E7%AE%A1%E7%90%86%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span><strong>\u7d71\u5408\u7ba1\u7406\u306e\u30dd\u30a4\u30f3\u30c8<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u7d71\u5408\u7ba1\u7406\u3067\u306f\u6b21\u306e\u3088\u3046\u306a\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-jin-gb-block-icon-box jin-icon-checkcircle jin-iconbox\">\r\n<div class=\"jin-iconbox-icons\">\u00a0<\/div>\r\n<div class=\"jin-iconbox-main\">\r\n<ul class=\"wp-block-list\">\r\n<li>\u9867\u5ba2ID\u3067\u5c65\u6b74\u3092\u4e00\u5143\u5316\u3057\u3001\u62c5\u5f53\u304c\u5909\u308f\u3063\u3066\u3082\u3059\u3050\u72b6\u6cc1\u3092\u5171\u6709\u3067\u304d\u308b\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u30c1\u30e3\u30cd\u30eb\u9593\u306e\u30cf\u30f3\u30c9\u30aa\u30d5\u57fa\u6e96\u3092\u6c7a\u3081\u3001\u5206\u5c90\u30eb\u30fc\u30eb\u3092\u660e\u78ba\u5316\u3059\u308b\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>KPI\u3092\u6a2a\u65ad\u3067\u53ef\u8996\u5316\u3057\u3001\u52b9\u679c\u3092\u6bd4\u8f03\u30fb\u6539\u5584\u3067\u304d\u308b\u72b6\u614b\u306b\u3059\u308b\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u4f1a\u8a71\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3068\u30ca\u30ec\u30c3\u30b8\u3092\u5171\u901a\u5316\u3057\u3001\u5370\u8c61\u3068\u54c1\u8cea\u3092\u6a19\u6e96\u5316\u3059\u308b<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"428\" class=\"wp-image-1492\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/02\/12-2\u76ee\u7684-\u30b9\u30c6\u30c3\u30d7\u306e\u6d41\u308c\u3002\u554f\u3044\u5408\u308f\u305b\u767a\u751f\u304b\u3089\u4e00\u6b21\u5bfe\u5fdc\u3001\u30cf\u30f3\u30c9\u30aa\u30d5\u3001\u89e3\u6c7a\u3001\u30d5\u30a9\u30ed\u30fc\u914d\u4fe1\u307e\u3067\u306e\u30d5\u30ed\u30fc\u30c1\u30e3\u30fc\u30c8\u3002.png\" alt=\"\u30c1\u30e3\u30cd\u30eb\u306e\u5f79\u5272\u3092\u30de\u30c8\u30ea\u30af\u30b9\u5316\u3002\u7e26\u8ef8\u306f\u7dca\u6025\u5ea6\u3001\u6a2a\u8ef8\u306f\u60c5\u5831\u91cf\u3002\u96fb\u8a71\u30fbSMS\u30fb\u30c1\u30e3\u30c3\u30c8\u30fb\u30e1\u30fc\u30eb\u306e\u914d\u7f6e\u3067\u6700\u9069\u9078\u629e\u3092\u8996\u899a\u5316\u3002\" \/><\/figure>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%87%E3%83%BC%E3%82%BF%E6%B4%BB%E7%94%A8%E3%81%A7%E9%A1%A7%E5%AE%A2%E3%81%AE%E7%90%86%E8%A7%A3%E3%82%92%E6%B7%B1%E3%82%81%E3%82%8B\"><\/span><strong>\u30c7\u30fc\u30bf\u6d3b\u7528\u3067\u9867\u5ba2\u306e\u7406\u89e3\u3092\u6df1\u3081\u308b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u5c65\u6b74\u3084\u89e3\u6c7a\u6642\u9593\u3001\u96e2\u53cd\u306e\u30b5\u30a4\u30f3\u3092\u30b9\u30b3\u30a2\u5316\u3057\u3066\u512a\u5148\u5ea6\u3092\u5236\u5fa1\u3057\u307e\u3059\u3002\u884c\u52d5\u306b\u5408\u308f\u305b\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u8a2d\u8a08\u3067\u30e0\u30c0\u306a\u63a5\u70b9\u3092\u6e1b\u3089\u3057\u3001\u6210\u679c\u3092\u6700\u5927\u5316\u3057\u307e\u3059\u3002\u5229\u7528\u72b6\u6cc1\u3068\u5408\u308f\u305b\u305f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u306f\u6e80\u8db3\u5ea6\u306e\u5e95\u4e0a\u3052\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%BD%93%E5%88%B6%E3%81%A8%E3%82%B3%E3%82%B9%E3%83%88%E3%81%AE%E6%B3%A8%E6%84%8F%E7%82%B9\"><\/span><strong>\u4f53\u5236\u3068\u30b3\u30b9\u30c8\u306e\u6ce8\u610f\u70b9<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u4eba\u3068\u81ea\u52d5\u5316\u306e\u30d0\u30e9\u30f3\u30b9\u304c\u809d\u5fc3\u3067\u3059\u3002\u81ea\u52d5\u5316\u306b\u5bc4\u308a\u904e\u304e\u308b\u3068\u91cd\u8981\u306a\u5834\u9762\u3067\u4fe1\u983c\u3092\u640d\u306d\u307e\u3059\u3002\u4e00\u65b9\u3067\u96fb\u8a71\u504f\u91cd\u306f\u30b3\u30b9\u30c8\u5897\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u9ad8\u30ea\u30b9\u30af\u306f\u96fb\u8a71\u3001\u78ba\u5b9f\u306b\u5c4a\u3051\u305f\u3044\u901a\u77e5\u306fSMS\u3001\u6848\u5185\u3068FAQ\u306f\u30c1\u30e3\u30c3\u30c8\u3068\u30e1\u30fc\u30eb\u306e\u8a2d\u8a08\u3067\u3001\u6e80\u8db3\u5ea6\u3068\u30b3\u30b9\u30c8\u3092\u4e21\u7acb\u3055\u305b\u307e\u3057\u3087\u3046\u3002<\/p>\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter\"><a href=\"https:\/\/www.crtm.co.jp\/contact\/\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"347\" class=\"wp-image-861\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2025\/04\/CRTM\u30b3\u30f3\u30bf\u30af\u30c8\u30d0\u30ca\u30fc.png\" alt=\"\u307e\u305a\u306f\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u8ca9\u8def\u62e1\u5927\u30fb\u696d\u52d9\u52b9\u7387\u5316\u3000\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089\" \/><\/a><\/figure>\r\n<\/div>\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%80%8C%E9%9B%BB%E8%A9%B1%C3%97SMS%C3%97%E3%83%81%E3%83%A3%E3%83%83%E3%83%88%E3%80%8D%E3%81%AE%E8%A8%AD%E8%A8%88%E6%89%8B%E6%B3%95%E3%81%A8%E3%83%AC%E3%82%B9%E3%83%9D%E3%83%B3%E3%82%B9%E6%94%B9%E5%96%84\"><\/span><strong>\u300c\u96fb\u8a71\u00d7SMS\u00d7\u30c1\u30e3\u30c3\u30c8\u300d\u306e\u8a2d\u8a08\u624b\u6cd5\u3068\u30ec\u30b9\u30dd\u30f3\u30b9\u6539\u5584<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306e\u72b6\u6cc1\u306b\u5408\u3046\u624b\u9806\u3092\u7d44\u3080\u3068\u3001\u30e0\u30c0\u304c\u6e1b\u308a\u4f53\u9a13\u304c\u5b89\u5b9a\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u5225\u30d5\u30ed\u30fc\u3001SLA\u306e\u8003\u3048\u65b9\u3001\u5bfe\u8a71\u306e\u30b3\u30c4\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u307e\u3067\u5177\u4f53\u7684\u306b\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%A6%E3%83%BC%E3%82%B9%E3%82%B1%E3%83%BC%E3%82%B9%E5%88%A5%E3%83%95%E3%83%AD%E3%83%BC%E8%A8%AD%E8%A8%88\"><\/span><strong>\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u5225\u30d5\u30ed\u30fc\u8a2d\u8a08<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u30b1\u30fc\u30b9\u5225\u3067\u5bfe\u5fdc\u30d5\u30ed\u30fc\u3092\u8a2d\u5b9a\u3057\u3001\u5c5e\u4eba\u5316\u3092\u9632\u3050\u3053\u3068\u3067\u54c1\u8cea\u3092\u5747\u4e00\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u4ee5\u4e0b\u3067\u306f\u30b1\u30fc\u30b9\u3054\u3068\u306e\u30d5\u30ed\u30fc\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>\u652f\u6255\u3044\u9045\u5ef6\u306e\u4e88\u9632<\/strong>\u00a0\uff1a\u307e\u305aSMS\u3067\u30ea\u30de\u30a4\u30f3\u30c9\u3057\u3001\u672a\u8aad\u30fb\u672a\u53cd\u5fdc\u306f\u30c1\u30e3\u30c3\u30c8\u3067\u30d5\u30a9\u30ed\u30fc\u3002\u671f\u65e5\u8d85\u904e\u306f\u96fb\u8a71\u3067\u76f4\u63a5\u5bfe\u5fdc\u3059\u308b\u3002\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li><strong>\u89e3\u7d04\u691c\u8a0e\u306e\u30b7\u30b0\u30ca\u30eb\u691c\u77e5<\/strong>\uff1a\u30ed\u30b0\u30a4\u30f3\u6e1b\u5c11\u3084\u9000\u4f1a\u5c0e\u7dda\u306e\u95b2\u89a7\u3092\u30c8\u30ea\u30ac\u30fc\u306b\u30c1\u30e3\u30c3\u30c8\u3067\u9078\u629e\u80a2\u3092\u63d0\u793a\u3002\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u5c02\u9580\u30c1\u30fc\u30e0\u304c\u96fb\u8a71\u3067\u63d0\u6848\u3059\u308b\u3002\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li><strong>\u521d\u56de\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0<\/strong>\uff1a\u30e1\u30fc\u30eb\u3067\u8a73\u7d30\u30ac\u30a4\u30c9\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u8a2d\u5b9a\u652f\u63f4\u3002\u8a70\u307e\u3063\u305f\u3089\u30b3\u30fc\u30eb\u30d0\u30c3\u30af\u4e88\u7d04\u3092\u4fc3\u3059SMS\u3092\u9001\u4ed8\u3059\u308b\u3002<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%AC%E3%82%B9%E3%83%9D%E3%83%B3%E3%82%B9%E8%A8%AD%E8%A8%88%E3%81%A8SLA%E3%81%AE%E4%BD%9C%E3%82%8A%E6%96%B9\"><\/span><strong>\u30ec\u30b9\u30dd\u30f3\u30b9\u8a2d\u8a08\u3068SLA\u306e\u4f5c\u308a\u65b9<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u30c1\u30e3\u30cd\u30eb\u3054\u3068\u306b\u5fdc\u7b54\u30fb\u89e3\u6c7a\u306e\u76ee\u6a19\u3092\u6c7a\u3081\u307e\u3059\u3002\u4f8b\u3068\u3057\u3066\u3001\u30c1\u30e3\u30c3\u30c8\u521d\u56de30\u79d2\u4ee5\u5185\u3001SMS\u8fd4\u4fe115\u5206\u4ee5\u5185\u3001\u96fb\u8a71\u306e\u6298\u308a\u8fd4\u30571\u6642\u9593\u4ee5\u5185\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002SLA\u306f\u9867\u5ba2\u3068\u306e\u7d04\u675f\u3067\u3059\u3002\u5b88\u308c\u308b\u30b9\u30d4\u30fc\u30c9\u30fb\u9069\u5207\u306a\u54c1\u8cea\u30fb\u518d\u73fe\u53ef\u80fd\u306a\u904b\u7528\u306e3\u3064\u3092\u6e80\u305f\u3057\u3001\u9055\u53cd\u6642\u306e\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3082\u6c7a\u3081\u3066\u304a\u304d\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%BF%83%E7%90%86%E5%AD%A6%E3%82%92%E5%BF%9C%E7%94%A8%E3%81%97%E3%81%9F%E5%AF%BE%E8%A9%B1%E8%A1%93\"><\/span>\u5fc3\u7406\u5b66\u3092\u5fdc\u7528\u3057\u305f\u5bfe\u8a71\u8853<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u306f\u5fc3\u7406\u5b66\u3082\u5fdc\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>\u53cd\u6620\u7684\u50be\u8074 \u76f8\u624b\u306e\u8a00\u8449\u3092\u8981\u7d04\u3057\u3066\u8fd4\u3057\u3001\u7406\u89e3\u3092\u898b\u3048\u308b\u5316\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u6b63\u5f53\u5316\u30d0\u30a4\u30a2\u30b9\u3078\u306e\u914d\u616e \u8cac\u3081\u305a\u306b\u9078\u629e\u80a2\u3092\u793a\u3057\u3001\u81ea\u767a\u7684\u6c7a\u5b9a\u3092\u4fc3\u3059\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u30ea\u30d5\u30ec\u30fc\u30df\u30f3\u30b0 \u4e0d\u6e80\u3092\u300c\u6539\u5584\u306e\u30d2\u30f3\u30c8\u300d\u306b\u7f6e\u304d\u63db\u3048\u3001\u6b21\u306e\u884c\u52d5\u3078\u6a4b\u6e21\u3057\u00a0\u00a0<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u6700\u521d\u306e30\u79d2\u3067\u5171\u611f\u3068\u76ee\u7684\u3092\u5171\u6709\u3067\u304d\u308b\u304b\u304c\u5370\u8c61\u3092\u5927\u304d\u304f\u5de6\u53f3\u3057\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%82%BB%E3%82%AD%E3%83%A5%E3%83%AA%E3%83%86%E3%82%A3%E3%81%A8%E5%90%8C%E6%84%8F%E5%8F%96%E5%BE%97\"><\/span><strong>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u540c\u610f\u53d6\u5f97<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u672c\u4eba\u78ba\u8a8d\u306fSMS\u30ef\u30f3\u30bf\u30a4\u30e0\u30b3\u30fc\u30c9\u3084\u9867\u5ba2\u756a\u53f7\u3067\u6a19\u6e96\u5316\u3057\u307e\u3059\u3002\u914d\u4fe1\u306f\u540c\u610f\u306e\u53d6\u5f97\u3068\u5909\u66f4\u624b\u6bb5\u306e\u660e\u793a\u304c\u5fc5\u9808\u3067\u3059\u3002\u7528\u9014\u30fb\u983b\u5ea6\u30fb\u89e3\u9664\u65b9\u6cd5\u3092\u306f\u3063\u304d\u308a\u4f1d\u3048\u308b\u3053\u3068\u304c\u4fe1\u983c\u306e\u571f\u53f0\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%A1%E3%83%BC%E3%83%AB%E3%81%A8%E3%83%A1%E3%83%83%E3%82%BB%E3%83%BC%E3%82%B8%E9%85%8D%E4%BF%A1%E3%82%92%E6%B4%BB%E7%94%A8%E3%81%97%E3%81%A6%E9%96%A2%E4%BF%82%E3%82%92%E8%82%B2%E3%81%A6%E3%82%8B\"><\/span><strong>\u30e1\u30fc\u30eb\u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u914d\u4fe1\u3092\u6d3b\u7528\u3057\u3066\u95a2\u4fc2\u3092\u80b2\u3066\u308b<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"428\" class=\"wp-image-1494\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2026\/02\/12-2\u30e1\u30fc\u30eb\u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u914d\u4fe1\u3092\u6d3b\u7528\u3057\u3066\u95a2\u4fc2\u3092\u80b2\u3066\u308b.png\" alt=\"\u30e1\u30fc\u30eb\u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u914d\u4fe1\u3092\u6d3b\u7528\u3057\u3066\u95a2\u4fc2\u3092\u80b2\u3066\u308b\" \/><\/figure>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u60c5\u5831\u91cf\u304c\u591a\u3044\u5185\u5bb9\u3084\u5b9a\u671f\u6848\u5185\u306f\u3001\u30e1\u30fc\u30eb\u3084\u30a2\u30d7\u30ea\u5185\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u5411\u3044\u3066\u3044\u307e\u3059\u3002\u30c1\u30e3\u30cd\u30eb\u7279\u6027\u3092\u8e0f\u307e\u3048\u3066\u3001\u8ca0\u62c5\u306a\u304f\u7d9a\u3051\u3089\u308c\u308b\u4ed5\u7d44\u307f\u3092\u6574\u3048\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%88%E3%83%AA%E3%82%AC%E3%83%BC%E9%85%8D%E4%BF%A1%E3%81%AE%E5%9F%BA%E6%9C%AC%E8%A8%AD%E8%A8%88\"><\/span>\u30c8\u30ea\u30ac\u30fc\u914d\u4fe1\u306e\u57fa\u672c\u8a2d\u8a08<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u30c8\u30ea\u30ac\u30fc\u914d\u4fe1\u306e\u57fa\u672c\u7684\u306a\u8a2d\u8a08\u3067\u306f\u81ea\u52d5\u5316\u304c\u6709\u52b9\u3067\u3059\u3002\u884c\u52d5\u306b\u5408\u308f\u305b\u305f\u30c8\u30ea\u30ac\u30fc\u914d\u4fe1\u306f\u3001\u5c11\u306a\u3044\u767a\u4fe1\u3067\u5927\u304d\u306a\u6210\u679c\u3092\u751f\u307f\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>\u767b\u9332\u76f4\u5f8c\u306e\u30a6\u30a7\u30eb\u30ab\u30e0\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u521d\u56de\u8cfc\u5165\u5f8c\u306e\u4f7f\u3044\u65b9\u30ac\u30a4\u30c9\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u4f11\u7720\u5146\u5019\u306b\u5408\u308f\u305b\u305f\u5fa9\u5e30\u30aa\u30d5\u30a1\u30fc\u00a0\u00a0<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%91%E3%83%BC%E3%82%BD%E3%83%8A%E3%83%A9%E3%82%A4%E3%82%BA%E3%81%AE%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span><strong>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u306e\u30dd\u30a4\u30f3\u30c8<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u8cfc\u8cb7\u5c65\u6b74\u3084\u95b2\u89a7\u30ab\u30c6\u30b4\u30ea\u3001\u30b5\u30dd\u30fc\u30c8\u5c65\u6b74\u3092\u7d44\u307f\u5408\u308f\u305b\u3001\u4ef6\u540d\u3068\u672c\u6587\u306e\u95a2\u9023\u6027\u3092\u9ad8\u3081\u307e\u3059\u3002\u300c\u3042\u306a\u305f\u306b\u5408\u308f\u305b\u305f\u7406\u7531\u300d\u3092\u5192\u982d\u3067\u793a\u3059\u3068\u3001\u958b\u5c01\u30fb\u53cd\u5fdc\u304c\u4f38\u3073\u307e\u3059\u3002\u904e\u5ea6\u306a\u8ffd\u8de1\u306f\u907f\u3051\u3001\u900f\u660e\u6027\u3092\u4fdd\u3061\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E9%85%8D%E4%BF%A1%E9%A0%BB%E5%BA%A6%E3%81%A8%E8%A7%A3%E9%99%A4%E5%AF%BE%E7%AD%96\"><\/span><strong>\u914d\u4fe1\u983b\u5ea6\u3068\u89e3\u9664\u5bfe\u7b56<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u983b\u5ea6\u306f\u53cd\u5fdc\u3092\u898b\u306a\u304c\u3089\u8abf\u6574\u3057\u307e\u3059\u3002\u89e3\u9664\u30ea\u30f3\u30af\u306f\u76ee\u7acb\u3064\u5834\u6240\u306b\u7f6e\u304d\u3001\u983b\u5ea6\u5909\u66f4\u3082\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u77ed\u671f\u9593\u306b\u914d\u4fe1\u3092\u91cd\u306d\u3059\u304e\u306a\u3044\u3053\u3068\u304c\u3001\u9577\u671f\u306e\u4fe1\u983c\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%93%81%E8%B3%AA%E3%82%92%E9%AB%98%E3%82%81%E3%82%8B%E9%A1%A7%E5%AE%A2%E5%AF%BE%E5%BF%9C%E3%81%A8KPI%E7%AE%A1%E7%90%86\"><\/span><strong>\u54c1\u8cea\u3092\u9ad8\u3081\u308b\u9867\u5ba2\u5bfe\u5fdc\u3068KPI\u7ba1\u7406<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u898b\u3048\u308b\u5316\u3068\u6539\u5584\u30b5\u30a4\u30af\u30eb\u304c\u54c1\u8cea\u3092\u5e95\u4e0a\u3052\u3057\u307e\u3059\u3002\u30c1\u30e3\u30cd\u30eb\u6a2a\u65ad\u306eKPI\u3067\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092\u7279\u5b9a\u3057\u3001\u5bfe\u7b56\u3092\u56de\u3057\u7d9a\u3051\u307e\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E4%B8%BB%E8%A6%81KPI%E3%81%AE%E8%A8%AD%E8%A8%88\"><\/span><strong>\u4e3b\u8981KPI\u306e\u8a2d\u8a08<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u4e3b\u306aKPI\u306e\u8a2d\u8a08\u3067\u306f\u6b21\u306e3\u70b9\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>\u5fdc\u7b54\u6642\u9593\u3001\u89e3\u6c7a\u7387\u3001\u4e00\u6b21\u89e3\u6c7a\u7387\u3001\u518d\u554f\u3044\u5408\u308f\u305b\u7387\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u30c1\u30e3\u30cd\u30eb\u5225\u306eCSAT\uff08Customer Satisfaction Score\uff1a\u9867\u5ba2\u6e80\u8db3\u5ea6\uff09\u3001NPS\uff08Net Promoter Score\uff1a\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\uff09\u3001\u89e3\u7d04\u7387\u3068\u306e\u76f8\u95a2\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u9867\u5ba2\u4fa1\u5024\u306b\u5bfe\u3059\u308b\u4eba\u54e1\u914d\u7f6e\u3068\u30b3\u30b9\u30c8\u306e\u30d0\u30e9\u30f3\u30b9\u00a0\u00a0<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">KPI\u306f\u30c1\u30e3\u30cd\u30eb\u5358\u4f53\u3067\u306f\u306a\u304f\u6a2a\u65ad\u3067\u7ba1\u7406\u3057\u3001\u5168\u4f53\u6700\u9069\u3092\u306d\u3089\u3044\u307e\u3057\u3087\u3046\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"QA%E9%81%8B%E7%94%A8%E3%81%A8%E3%83%8A%E3%83%AC%E3%83%83%E3%82%B8\"><\/span><strong>QA\u904b\u7528\u3068\u30ca\u30ec\u30c3\u30b8<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u4f1a\u8a71\u30ed\u30b0\u3092\u5206\u985e\u3057\u3001\u3088\u304f\u3042\u308b\u8cea\u554f\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3084\u624b\u9806\u66f8\u3092\u7d99\u7d9a\u66f4\u65b0\u3057\u307e\u3059\u3002\u54c1\u8cea\u306e\u3070\u3089\u3064\u304d\u306f\u3001\u30ca\u30ec\u30c3\u30b8\u306e\u7c92\u5ea6\u3092\u305d\u308d\u3048\u308b\u3053\u3068\u3067\u89e3\u6d88\u3067\u304d\u307e\u3059\u3002\u30b7\u30d5\u30c8\u524d\u306e\u77ed\u6642\u9593\u30ec\u30d3\u30e5\u30fc\u3084\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u3082\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"AB%E3%83%86%E3%82%B9%E3%83%88%E3%81%A8%E6%88%90%E6%9E%9C%E3%81%AE%E8%A6%8B%E3%81%9B%E6%96%B9\"><\/span><strong>A\/B\u30c6\u30b9\u30c8\u3068\u6210\u679c\u306e\u898b\u305b\u65b9<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u5c0f\u3055\u306a\u4eee\u8aac\u3092\u7d20\u65e9\u304f\u691c\u8a3c\u3057\u307e\u3059\u3002\u4f8b \u96fb\u8a71\u5192\u982d\u306e\u30b9\u30af\u30ea\u30d7\u30c8\u5dee\u3001SMS\u6587\u9762\u306e\u5dee\u3001\u30c1\u30e3\u30c3\u30c8\u5c0e\u7dda\u306e\u914d\u7f6e\u5909\u66f4\u306a\u3069\u3002\u00a0\u00a0<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%B0%8E%E5%85%A5%E3%82%B9%E3%83%86%E3%83%83%E3%83%97%E3%81%A8%E3%83%84%E3%83%BC%E3%83%AB%E9%81%B8%E5%AE%9A%E3%81%AE%E5%AE%9F%E5%8B%99\"><\/span><strong>\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\u3068\u30c4\u30fc\u30eb\u9078\u5b9a\u306e\u5b9f\u52d9<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u73fe\u5834\u3067\u52d5\u304b\u305b\u308b\u5f62\u306b\u843d\u3068\u3057\u8fbc\u307f\u3001\u7121\u7406\u306a\u304f\u79fb\u884c\u3059\u308b\u306e\u304c\u6210\u529f\u306e\u8fd1\u9053\u3067\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E8%A6%81%E4%BB%B6%E5%AE%9A%E7%BE%A9%E3%81%AE%E9%80%B2%E3%82%81%E6%96%B9\"><\/span><strong>\u8981\u4ef6\u5b9a\u7fa9\u306e\u9032\u3081\u65b9<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u8981\u4ef6\u5b9a\u7fa9\u3067\u306f\u73fe\u72b6\u306e\u63a5\u70b9\u30fb\u554f\u3044\u5408\u308f\u305b\u5185\u30fb\u9867\u5ba2\u30cb\u30fc\u30ba\u30fb\u4f53\u5236\u3092\u68da\u5378\u3057\u3057\u307e\u3059\u3002\u7406\u60f3\u306e\u4f53\u9a13\u3092\u66f8\u304d\u51fa\u3057\u3001\u30ae\u30e3\u30c3\u30d7\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002\u8ab0\u304c\u30fb\u3044\u3064\u30fb\u3069\u306e\u60c5\u5831\u3067\u30fb\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u30fb\u4f55\u3092\u3059\u308b\u304b\u3092\u6587\u66f8\u5316\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%83%84%E3%83%BC%E3%83%AB%E3%81%AE%E9%81%B8%E3%81%B3%E6%96%B9%E3%81%A8%E6%A9%9F%E8%83%BD\"><\/span><strong>\u30c4\u30fc\u30eb\u306e\u9078\u3073\u65b9\u3068\u6a5f\u80fd<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u3092\u9078\u629e\u3059\u308b\u969b\u3001\u6a5f\u80fd\u3092\u7406\u89e3\u3057\u305f\u3046\u3048\u3067\u9069\u5207\u306a\u3082\u306e\u3092\u9078\u3076\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-jin-gb-block-icon-box jin-icon-checkcircle jin-iconbox\">\r\n<div class=\"jin-iconbox-icons\">\u00a0<\/div>\r\n<div class=\"jin-iconbox-main\">\r\n<ul class=\"wp-block-list\">\r\n<li>\u9867\u5ba2ID\u306e\u7d71\u5408\u3068\u4f1a\u8a71\u5c65\u6b74\u306e\u4e00\u5143\u5316\u304c\u3067\u304d\u308b\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u96fb\u8a71\u30fbSMS\u30fb\u30c1\u30e3\u30c3\u30c8\u30fb\u30e1\u30fc\u30eb\u306e\u9023\u643a\u304c\u5bb9\u6613\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u5206\u6790\u3068\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304c\u4f7f\u3044\u3084\u3059\u3044\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u6a19\u6e96\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3068\u81ea\u52d5\u5316\u304c\u5145\u5b9f\u00a0\u00a0<\/li>\r\n\r\n\r\n\r\n<li>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3001\u6a29\u9650\u3001\u30ed\u30b0\u304c\u5805\u7262<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%B0%8E%E5%85%A5%E3%82%B9%E3%83%86%E3%83%83%E3%83%97\"><\/span><strong>\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u306f\u30014\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u8e0f\u307e\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>\u30d1\u30a4\u30ed\u30c3\u30c8\u5c0e\u5165 \u307e\u305a\u306f\u9650\u5b9a\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3067\u691c\u8a3c<\/li>\r\n\r\n\r\n\r\n<li>\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0 \u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3084\u5bfe\u5fdc\u65b9\u91dd\u3001\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5171\u6709<\/li>\r\n\r\n\r\n\r\n<li>\u6bb5\u968e\u5c55\u958b KPI\u3067\u52b9\u679c\u3092\u78ba\u8a8d\u3057\u306a\u304c\u3089\u7bc4\u56f2\u3092\u62e1\u5927<\/li>\r\n\r\n\r\n\r\n<li>\u904b\u7528\u5b9a\u7740 \u6708\u6b21\u3067\u6539\u5584\u4f1a\u8b70\u3001\u56db\u534a\u671f\u3067\u8a2d\u8a08\u3092\u898b\u76f4\u3057<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E5%A4%B1%E6%95%97%E3%81%97%E3%81%AA%E3%81%84%E3%81%9F%E3%82%81%E3%81%AE%E4%BA%8B%E5%89%8D%E3%83%81%E3%82%A7%E3%83%83%E3%82%AF%E3%83%AA%E3%82%B9%E3%83%88\"><\/span><strong>\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u4e8b\u524d\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u5c0e\u5165\u3059\u308b\u524d\u306b\u3001\u5931\u6557\u3092\u3057\u306a\u3044\u305f\u3081\u306b\u4e8b\u524d\u306b\u30c1\u30a7\u30c3\u30af\u3057\u3066\u304a\u304f\u3053\u3068\u3082\u5927\u5207\u3067\u3059\u3002<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>\u671f\u5f85\u5024\u3068SLA\u304c\u660e\u6587\u5316\u3055\u308c\u3066\u3044\u308b<\/li>\r\n\r\n\r\n\r\n<li>\u30cf\u30f3\u30c9\u30aa\u30d5\u57fa\u6e96\u304c\u7d71\u4e00\u3055\u308c\u3066\u3044\u308b<\/li>\r\n\r\n\r\n\r\n<li>\u540c\u610f\u53d6\u5f97\u3068\u89e3\u9664\u52d5\u7dda\u304c\u660e\u78ba<\/li>\r\n\r\n\r\n\r\n<li>\u30c7\u30fc\u30bf\u306e\u6b63\u78ba\u6027\u3092\u7d99\u7d9a\u78ba\u8a8d\u3057\u3066\u3044\u308b<\/li>\r\n\r\n\r\n\r\n<li>\u4e8b\u4f8b\u3068\u30ca\u30ec\u30c3\u30b8\u304c\u66f4\u65b0\u3055\u308c\u3066\u3044\u308b\u00a0\u00a0<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E3%81%BE%E3%81%A8%E3%82%81\"><\/span><strong>\u307e\u3068\u3081<\/strong>\u00a0\u00a0<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p 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