{"id":1202,"date":"2025-10-08T19:03:23","date_gmt":"2025-10-08T10:03:23","guid":{"rendered":"https:\/\/www.crtm.co.jp\/media\/?p=1202"},"modified":"2025-10-08T19:03:23","modified_gmt":"2025-10-08T10:03:23","slug":"post-1202","status":"publish","type":"post","link":"https:\/\/www.crtm.co.jp\/media\/category-8\/post-1202\/","title":{"rendered":"SFA\u30c4\u30fc\u30eb\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u3068\u306f\uff1f\u9078\u3073\u65b9\u30fb\u6d3b\u7528\u6cd5\u30fbCRM\u3068\u306e\u9055\u3044\u3092\u5fb9\u5e95\u89e3\u8aac"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u55b6\u696d\u73fe\u5834\u3067\u306f\u3001<\/span><b>\u300c\u5546\u8ac7\u7ba1\u7406\u304c\u5c5e\u4eba\u5316\u3057\u3066\u3044\u308b\u300d\u300c\u9867\u5ba2\u60c5\u5831\u304c\u90e8\u9580\u3054\u3068\u306b\u5206\u65ad\u3055\u308c\u3066\u3044\u308b\u300d\u300c\u6d3b\u52d5\u306e\u898b\u3048\u308b\u5316\u304c\u3067\u304d\u3066\u3044\u306a\u3044\u300d<\/b><span style=\"font-weight: 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style=\"font-weight: 400;\">\u672c\u8a18\u4e8b\u3067\u306f\u3001<\/span><b>SFA\u306e\u57fa\u672c\u6a5f\u80fd\u30fb\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u30fb\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\u30fb\u4ed6\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a<\/b><span style=\"font-weight: 400;\">\u307e\u3067\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/span><b>\u81ea\u793e\u306e\u55b6\u696d\u8ab2\u984c\u306b\u5408\u3063\u305fSFA\u6d3b\u7528\u306e\u30d2\u30f3\u30c8<\/b><span style=\"font-weight: 400;\">\u3092\u5f97\u305f\u3044\u4f01\u696d\u306e\u3054\u62c5\u5f53\u8005\u69d8\u306f\u3001\u305c\u3072\u3054\u4e00\u8aad\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<a href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-772\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1268 size-full\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2025\/09\/250929_eyecatch_02.jpg\" 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title=\"\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff08SFA\uff09\u3068\u306f\uff1f\u57fa\u672c\u3068\u5c0e\u5165\u80cc\u666f\">\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff08SFA\uff09\u3068\u306f\uff1f\u57fa\u672c\u3068\u5c0e\u5165\u80cc\u666f<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/post-1202\/#SFA%E3%83%BBCRM%E3%83%BBMA%E3%81%AE%E9%81%95%E3%81%84%E3%81%A8%E9%80%A3%E6%90%BA%E3%81%A7%E5%BE%97%E3%82%89%E3%82%8C%E3%82%8B%E5%8A%B9%E6%9E%9C\" title=\"SFA\u30fbCRM\u30fbMA\u306e\u9055\u3044\u3068\u9023\u643a\u3067\u5f97\u3089\u308c\u308b\u52b9\u679c\">SFA\u30fbCRM\u30fbMA\u306e\u9055\u3044\u3068\u9023\u643a\u3067\u5f97\u3089\u308c\u308b\u52b9\u679c<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" 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title=\"\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u898b\u3048\u308b\u5316\u3068\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\">\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u898b\u3048\u308b\u5316\u3068\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/post-1202\/#%E8%87%AA%E7%A4%BE%E3%81%AB%E5%90%88%E3%81%86SFA%E3%83%84%E3%83%BC%E3%83%AB%E3%82%92%E9%81%B8%E3%81%B6%E3%81%9F%E3%82%81%E3%81%AE%E9%81%B8%E5%AE%9A%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\" title=\"\u81ea\u793e\u306b\u5408\u3046SFA\u30c4\u30fc\u30eb\u3092\u9078\u3076\u305f\u3081\u306e\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\">\u81ea\u793e\u306b\u5408\u3046SFA\u30c4\u30fc\u30eb\u3092\u9078\u3076\u305f\u3081\u306e\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" 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title=\"SFA\u3068\u4ed6\u30b7\u30b9\u30c6\u30e0\u306e\u9023\u643a\u3067\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u5f37\u5316\u3059\u308b\u65b9\u6cd5\">SFA\u3068\u4ed6\u30b7\u30b9\u30c6\u30e0\u306e\u9023\u643a\u3067\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u5f37\u5316\u3059\u308b\u65b9\u6cd5<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/post-1202\/#CRM%E3%83%BBMA%E3%81%A8%E3%81%AE%E9%80%A3%E6%90%BA%E8%A8%AD%E8%A8%88%E3%81%A8%E5%85%B7%E4%BD%93%E7%9A%84%E3%81%AA%E6%B4%BB%E7%94%A8%E4%BA%8B%E4%BE%8B\" title=\"CRM\u30fbMA\u3068\u306e\u9023\u643a\u8a2d\u8a08\u3068\u5177\u4f53\u7684\u306a\u6d3b\u7528\u4e8b\u4f8b\">CRM\u30fbMA\u3068\u306e\u9023\u643a\u8a2d\u8a08\u3068\u5177\u4f53\u7684\u306a\u6d3b\u7528\u4e8b\u4f8b<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.crtm.co.jp\/media\/category-8\/post-1202\/#%E3%81%BE%E3%81%A8%E3%82%81\" title=\"\u307e\u3068\u3081\">\u307e\u3068\u3081<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"%E5%96%B6%E6%A5%AD%E6%94%AF%E6%8F%B4%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%EF%BC%88SFA%EF%BC%89%E3%81%A8%E3%81%AF%EF%BC%9F%E5%9F%BA%E6%9C%AC%E3%81%A8%E5%B0%8E%E5%85%A5%E8%83%8C%E6%99%AF\"><\/span><b>\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff08SFA\uff09\u3068\u306f\uff1f\u57fa\u672c\u3068\u5c0e\u5165\u80cc\u666f<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1306 size-full\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2025\/09\/\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff08SFA\uff09\u3068\u306f\uff1f\u57fa\u672c\u3068\u5c0e\u5165\u80cc\u666f-2.png\" alt=\"\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff08SFA\uff09\u3068\u306f\uff1f\u57fa\u672c\u3068\u5c0e\u5165\u80cc\u666f\" width=\"760\" height=\"428\" \/>\n<p><span style=\"font-weight: 400;\">SFA\uff08Sales Force Automation\uff0f\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u306f\u3001<span class=\"marker2\">\u55b6\u696d\u6d3b\u52d5\u306e\u4e00\u90e8\u307e\u305f\u306f\u5168\u4f53\u3092<\/span><\/span><span class=\"marker2\"><b>\u30c7\u30b8\u30bf\u30eb\u3067\u53ef\u8996\u5316\u30fb\u7ba1\u7406\u30fb\u81ea\u52d5\u5316\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb<\/b><\/span><span style=\"font-weight: 400;\">\u3067\u3059\u3002\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3084\u5546\u8ac7\u306e\u9032\u6357\u3001\u8a2a\u554f\u5c65\u6b74\u3001\u63d0\u6848\u5185\u5bb9\u306a\u3069\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3001<\/span><b>\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u6700\u9069\u5316\u3068\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u5411\u4e0a<\/b><span style=\"font-weight: 400;\">\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5f93\u6765\u3001\u55b6\u696d\u6d3b\u52d5\u306f\u62c5\u5f53\u8005\u306e\u7d4c\u9a13\u3084\u500b\u4eba\u30b9\u30ad\u30eb\u306b\u4f9d\u5b58\u3059\u308b\u90e8\u5206\u304c\u5927\u304d\u304f\u3001\u793e\u5185\u3067\u300c\u55b6\u696d\u306e\u3084\u308a\u65b9\u304c\u5c5e\u4eba\u5316\u3057\u3066\u3044\u308b\u300d\u300c\u30c7\u30fc\u30bf\u304c\u84c4\u7a4d\u3055\u308c\u306a\u3044\u300d\u3068\u3044\u3063\u305f\u8ab2\u984c\u304c\u8d77\u3053\u308a\u3084\u3059\u3044\u696d\u52d9\u9818\u57df\u3067\u3057\u305f\u3002SFA\u306f\u3053\u3046\u3057\u305f\u72b6\u6cc1\u3092\u6539\u5584\u3057\u3001<\/span><b>\u7d44\u7e54\u5168\u4f53\u3067\u9867\u5ba2\u60c5\u5831\u3084\u884c\u52d5\u5c65\u6b74\u3092\u5171\u6709\u3067\u304d\u308b\u74b0\u5883<\/b><span style=\"font-weight: 400;\">\u3092\u6574\u3048\u308b\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5c0e\u5165\u306e\u80cc\u666f\u3068\u3057\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u72b6\u6cc1\u304c\u591a\u304f\u898b\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<div class=\"simple-box8\">\n<p><span style=\"font-weight: 400;\">\u30fb\u5546\u8ac7\u306e\u9032\u6357\u72b6\u6cc1\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u628a\u63e1\u3067\u304d\u3066\u3044\u306a\u3044<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u6210\u679c\u304c\u51fa\u3066\u3044\u308b\u55b6\u696d\u30d1\u30bf\u30fc\u30f3\u306e\u518d\u73fe\u304c\u3067\u304d\u3066\u3044\u306a\u3044<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u55b6\u696d\u62c5\u5f53\u8005\u304c\u9000\u8077\u3059\u308b\u305f\u3073\u306b\u60c5\u5831\u304c\u5931\u308f\u308c\u3066\u3057\u307e\u3046<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u3089\u306e\u8ab2\u984c\u306b\u5bfe\u3057\u3001SFA\u306f<\/span><b>\u55b6\u696d\u6d3b\u52d5\u306e\u6a19\u6e96\u5316\u3068\u5b9a\u91cf\u7684\u306a\u5206\u6790\u306e\u4ed5\u7d44\u307f<\/b><span style=\"font-weight: 400;\">\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001<\/span><b>\u5c5e\u4eba\u5316\u306e\u6392\u9664\u3068\u696d\u52d9\u52b9\u7387\u5316<\/b><span style=\"font-weight: 400;\">\u306b\u5bc4\u4e0e\u3057\u307e\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"SFA%E3%83%BBCRM%E3%83%BBMA%E3%81%AE%E9%81%95%E3%81%84%E3%81%A8%E9%80%A3%E6%90%BA%E3%81%A7%E5%BE%97%E3%82%89%E3%82%8C%E3%82%8B%E5%8A%B9%E6%9E%9C\"><\/span><b>SFA\u30fbCRM\u30fbMA\u306e\u9055\u3044\u3068\u9023\u643a\u3067\u5f97\u3089\u308c\u308b\u52b9\u679c<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u55b6\u696d\u6d3b\u52d5\u3092\u30c7\u30b8\u30bf\u30eb\u3067\u652f\u63f4\u3059\u308b\u30c4\u30fc\u30eb\u3068\u3057\u3066\u306f\u3001SFA\u306e\u307b\u304b\u306bCRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u3001MA\uff08\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u3053\u308c\u3089\u306f\u7528\u9014\u3084\u76ee\u7684\u304c\u7570\u306a\u308b\u305f\u3081\u3001<\/span><b>\u6df7\u540c\u305b\u305a\u9069\u5207\u306b\u4f7f\u3044\u5206\u3051\u308b\u3053\u3068\u304c\u91cd\u8981<\/b><span style=\"font-weight: 400;\">\u3067\u3059\u3002<\/span><\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #fafafa;\">\n<td><b>\u30c4\u30fc\u30eb<\/b><\/td>\n<td><b>\u4e3b\u306a\u76ee\u7684<\/b><\/td>\n<td><b>\u7ba1\u7406\u5bfe\u8c61<\/b><\/td>\n<td><b>\u52b9\u679c<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">SFA\uff08\u55b6\u696d\u652f\u63f4\uff09<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u5546\u8ac7\u7ba1\u7406\u30fb\u884c\u52d5\u7ba1\u7406\u30fb\u58f2\u4e0a\u9032\u6357\u306e\u53ef\u8996\u5316<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u55b6\u696d\u6d3b\u52d5\u30fb\u30d7\u30ed\u30bb\u30b9\u30fbKPI<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u55b6\u696d\u306e\u6a19\u6e96\u5316\u30fb\u52b9\u7387\u5316<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">CRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u9867\u5ba2\u95a2\u4fc2\u306e\u9577\u671f\u7684\u5f37\u5316<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u9867\u5ba2\u30c7\u30fc\u30bf\u30fb\u5c65\u6b74\u30fb\u5c5e\u6027<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u30fbLTV\u6700\u5927\u5316<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">MA\uff08\u30de\u30fc\u30b1\u81ea\u52d5\u5316\uff09<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u30ea\u30fc\u30c9\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u306e\u81ea\u52d5\u5316<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u898b\u8fbc\u307f\u9867\u5ba2\u30fb\u30b9\u30b3\u30a2\u30fb\u884c\u52d5\u5c65\u6b74<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u9867\u5ba2\u80b2\u6210\u30fb\u30a2\u30d7\u30ed\u30fc\u30c1\u306e\u6700\u9069\u5316<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">SFA\u306f\u3001<span class=\"marker2\">CRM\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067<\/span><\/span><span class=\"marker2\"><b>\u9867\u5ba2\u7ba1\u7406\u306e\u5f37\u5316<\/b><\/span><span style=\"font-weight: 400;\">\u306b\u3064\u306a\u304c\u308a\u3001<span class=\"marker2\">MA\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067<\/span><\/span><span class=\"marker2\"><b>\u55b6\u696d\u524d\u6bb5\u968e\u306e\u898b\u8fbc\u307f\u9867\u5ba2\u80b2\u6210\u3068\u306e\u30b9\u30e0\u30fc\u30ba\u306a\u9023\u643a<\/b><\/span><span style=\"font-weight: 400;\">\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u3053\u308c\u30893\u3064\u306e\u30b7\u30b9\u30c6\u30e0\u3092<\/span><b>\u6bb5\u968e\u7684\u306b\u9023\u643a\u30fb\u7d71\u5408\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u3001\u55b6\u696dDX\u306e\u7b2c\u4e00\u6b69<\/b><span style=\"font-weight: 400;\">\u3068\u3082\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n<a href=\"https:\/\/www.crtm.co.jp\/media\/insidesales\/post-772\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1268 size-full\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2025\/09\/250929_eyecatch_02.jpg\" alt=\"\u65b0\u3057\u3044\u55b6\u696d\u6d3b\u52d5\u624b\u6cd5\u300cSABU\u300d\u3068\u306f\uff1f\u8a73\u7d30\u306f\u3053\u3061\u3089\" width=\"765\" height=\"347\" \/><\/a>\n<h2><span class=\"ez-toc-section\" id=\"SFA%E3%83%84%E3%83%BC%E3%83%AB%E3%81%AE%E4%B8%BB%E8%A6%81%E6%A9%9F%E8%83%BD%E3%81%A8%E5%96%B6%E6%A5%AD%E6%B4%BB%E5%8B%95%E3%81%B8%E3%81%AE%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span><b>SFA\u30c4\u30fc\u30eb\u306e\u4e3b\u8981\u6a5f\u80fd\u3068\u55b6\u696d\u6d3b\u52d5\u3078\u306e\u30e1\u30ea\u30c3\u30c8<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">SFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u306e\u6700\u5927\u306e\u7279\u9577\u306f\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e<\/span><b>\u300c\u898b\u3048\u308b\u5316\u300d<\/b><span style=\"font-weight: 400;\">\u3068\u696d\u52d9\u306e\u52b9\u7387\u5316\u3092\u540c\u6642\u306b\u5b9f\u73fe\u3067\u304d\u308b\u3053\u3068\u3067\u3059\u3002\u5c5e\u4eba\u5316\u3057\u304c\u3061\u306a\u55b6\u696d\u6d3b\u52d5\u3092\u30b7\u30b9\u30c6\u30e0\u4e0a\u3067\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u3001<\/span><b>\u55b6\u696d\u90e8\u9580\u5168\u4f53\u306e\u52d5\u304d\u304c\u30c7\u30fc\u30bf\u3068\u3057\u3066\u53ef\u8996\u5316<\/b><span style=\"font-weight: 400;\">\u3055\u308c\u3001\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3084\u6539\u5584\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SFA\u304c\u63d0\u4f9b\u3059\u308b\u4ee3\u8868\u7684\u306a\u6a5f\u80fd\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/span><\/p>\n<p><b>\uff1c\u4e3b\u306a\u6a5f\u80fd\uff1e<\/b><\/p>\n<div class=\"simple-box8\">\n<p><span style=\"font-weight: 400;\">\u30fb\u5546\u8ac7\u7ba1\u7406\uff1a\u9032\u6357\u72b6\u6cc1\u3001\u53d7\u6ce8\u78ba\u5ea6\u3001\u63d0\u6848\u5c65\u6b74\u306e\u8a18\u9332\u3068\u5206\u6790<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u9867\u5ba2\u7ba1\u7406\uff1a\u9023\u7d61\u5148\u3001\u4f01\u696d\u5c5e\u6027\u3001\u904e\u53bb\u5bfe\u5fdc\u5c65\u6b74\u306e\u4e00\u5143\u7ba1\u7406<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u884c\u52d5\u7ba1\u7406\uff1a\u8a2a\u554f\u30fb\u67b6\u96fb\u30fb\u30e1\u30fc\u30eb\u306a\u3069\u55b6\u696d\u6d3b\u52d5\u306e\u8a18\u9332\u3068\u8a55\u4fa1<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u30bf\u30b9\u30af\u30fb\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u7ba1\u7406\uff1a\u55b6\u696d\u62c5\u5f53\u8005\u306e\u884c\u52d5\u8a08\u753b\u3068\u30ea\u30de\u30a4\u30f3\u30c9<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u58f2\u4e0a\u4e88\u6e2c\uff1a\u904e\u53bb\u30c7\u30fc\u30bf\u3068\u73fe\u5728\u306e\u9032\u6357\u306b\u57fa\u3065\u3044\u305f\u81ea\u52d5\u4e88\u6e2c<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\uff1aKPI\u3084\u30ec\u30dd\u30fc\u30c8\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u53ef\u8996\u5316<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u3089\u306e\u6a5f\u80fd\u306f\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306b\u3068\u3063\u3066\u306f<\/span><span class=\"marker2\"><b>\u65e5\u3005\u306e\u696d\u52d9\u3092\u52b9\u7387\u7684\u306b\u9032\u3081\u308b\u305f\u3081\u306e\u652f\u63f4\u30c4\u30fc\u30eb<\/b><\/span><span style=\"font-weight: 400;\">\u3068\u306a\u308a\u3001\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u3068\u3063\u3066\u306f<\/span><span class=\"marker2\"><b>\u90e8\u9580\u5168\u4f53\u306e\u6d3b\u52d5\u3092\u628a\u63e1\u30fb\u6307\u5c0e\u3059\u308b\u305f\u3081\u306e\u53ef\u8996\u5316\u30c4\u30fc\u30eb<\/b><\/span><span style=\"font-weight: 400;\">\u3068\u3057\u3066\u6a5f\u80fd\u3057\u307e\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"%E5%96%B6%E6%A5%AD%E3%83%97%E3%83%AD%E3%82%BB%E3%82%B9%E3%81%AE%E8%A6%8B%E3%81%88%E3%82%8B%E5%8C%96%E3%81%A8%E9%A1%A7%E5%AE%A2%E6%83%85%E5%A0%B1%E3%81%AE%E4%B8%80%E5%85%83%E7%AE%A1%E7%90%86\"><\/span><b>\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u898b\u3048\u308b\u5316\u3068\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">SFA\u306b\u3088\u3063\u3066\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u898b\u3048\u308b\u5316\u3059\u308b\u3053\u3068\u3067\u3001<\/span><b>\u300c\u8ab0\u304c\u300d\u300c\u3044\u3064\u300d\u300c\u3069\u306e\u3088\u3046\u306a\u63d0\u6848\u3092\u3057\u3066\u300d\u300c\u3069\u3053\u3067\u6210\u679c\u304c\u51fa\u3066\u3044\u308b\u306e\u304b\u300d<\/b><span style=\"font-weight: 400;\">\u3092\u5b9a\u91cf\u7684\u306b\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001<\/span><b>\u518d\u73fe\u6027\u306e\u9ad8\u3044\u55b6\u696d\u6d3b\u52d5\u306e\u30e2\u30c7\u30eb\u5316\u3084\u30ca\u30ec\u30c3\u30b8\u306e\u84c4\u7a4d<\/b><span style=\"font-weight: 400;\">\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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400;\">\u30fb\u5546\u8ac7\u5c65\u6b74\u3084\u63d0\u6848\u5185\u5bb9\u3092\u5143\u306b\u3057\u305f\u30c7\u30fc\u30bf\u5206\u6790\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u660e\u78ba\u5316<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">\u3064\u307e\u308a\u3001SFA\u306f\u5358\u306a\u308b\u55b6\u696d\u30c4\u30fc\u30eb\u3067\u306f\u306a\u304f\u3001<\/span><b>\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u7d44\u7e54\u7684\u306b\u69cb\u7bc9\u30fb\u5f37\u5316\u3059\u308b\u305f\u3081\u306e\u57fa\u76e4<\/b><span style=\"font-weight: 400;\">\u3068\u3057\u3066\u6a5f\u80fd\u3057\u307e\u3059\u3002<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"%E8%87%AA%E7%A4%BE%E3%81%AB%E5%90%88%E3%81%86SFA%E3%83%84%E3%83%BC%E3%83%AB%E3%82%92%E9%81%B8%E3%81%B6%E3%81%9F%E3%82%81%E3%81%AE%E9%81%B8%E5%AE%9A%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span><b>\u81ea\u793e\u306b\u5408\u3046SFA\u30c4\u30fc\u30eb\u3092\u9078\u3076\u305f\u3081\u306e\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1305 size-full\" src=\"https:\/\/www.crtm.co.jp\/media\/wp-content\/uploads\/2025\/09\/\u81ea\u793e\u306b\u5408\u3046SFA\u30c4\u30fc\u30eb\u3092\u9078\u3076\u305f\u3081\u306e\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8-2.png\" alt=\"\u81ea\u793e\u306b\u5408\u3046SFA\u30c4\u30fc\u30eb\u3092\u9078\u3076\u305f\u3081\u306e\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\" width=\"760\" height=\"428\" \/>\n<p><span style=\"font-weight: 400;\">SFA\u306e\u5c0e\u5165\u306b\u3042\u305f\u308a\u6700\u3082\u91cd\u8981\u306a\u306e\u306f\u3001<\/span><span class=\"marker2\"><b>\u300c\u81ea\u793e\u306e\u55b6\u696d\u8ab2\u984c\u306b\u5373\u3057\u305f\u30c4\u30fc\u30eb\u3092\u9078\u3079\u3066\u3044\u308b\u304b\u300d<\/b><\/span><span style=\"font-weight: 400;\">\u3068\u3044\u3046\u70b9\u3067\u3059\u3002\u9ad8\u6a5f\u80fd\u306a\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u3066\u3082\u3001<\/span><b>\u696d\u52d9\u3068\u5408\u3063\u3066\u3044\u306a\u3051\u308c\u3070\u5b9a\u7740\u305b\u305a\u3001\u304b\u3048\u3063\u3066\u8ca0\u62c5\u306b\u306a\u308b\u53ef\u80fd\u6027<\/b><span style=\"font-weight: 400;\">\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305d\u306e\u305f\u3081\u3001SFA\u3092\u6bd4\u8f03\u30fb\u9078\u5b9a\u3059\u308b\u969b\u306b\u306f\u3001<\/span><b>\u300c\u81ea\u793e\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u300d\u300c\u55b6\u696d\u306e\u6210\u719f\u5ea6\u300d\u300c\u73fe\u5834\u306eIT\u30ea\u30c6\u30e9\u30b7\u30fc\u300d<\/b><span style=\"font-weight: 400;\">\u306a\u3069\u306e\u72b6\u6cc1\u306b\u5fdc\u3058\u3066\u3001\u6a5f\u80fd\u306e\u53d6\u6368\u9078\u629e\u3092\u884c\u3046\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><b>\uff1c\u9078\u5b9a\u6642\u306b\u6574\u7406\u3059\u3079\u304d\u8996\u70b9\uff1e<\/b><\/p>\n<div class=\"simple-box8\">\n<p><span style=\"font-weight: 400;\">\u30fb\u73fe\u5728\u62b1\u3048\u3066\u3044\u308b\u55b6\u696d\u8ab2\u984c\u306f\u4f55\u304b\uff1f\uff08\u4f8b\uff1a\u5546\u8ac7\u7ba1\u7406\u304c\u7169\u96d1\u3001\u9032\u6357\u5171\u6709\u304c\u3067\u304d\u306a\u3044 \u7b49\uff09<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u3069\u306e\u90e8\u5206\u3092\u53ef\u8996\u5316\u3057\u305f\u3044\u306e\u304b\uff1f\uff08\u4f8b\uff1a\u6d3b\u52d5\u5c65\u6b74\u3001\u5546\u8ac7\u72b6\u6cc1\u3001KPI\u9054\u6210\u7387\uff09<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u55b6\u696d\u73fe\u5834\u306e\u8ca0\u62c5\u3092\u5897\u3084\u3055\u305a\u306b\u904b\u7528\u3067\u304d\u308b\u304b\uff1f\uff08\u5165\u529b\u8ca0\u8377\u3084\u753b\u9762\u306e\u4f7f\u3044\u3084\u3059\u3055\u306a\u3069\uff09<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">\u55b6\u696d\u90e8\u9580\u3060\u3051\u3067\u306a\u304f\u3001<\/span><b>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u9580\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u90e8\u9580\u3068\u3082\u9023\u643a\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u5834\u5408\u306f\u3001\u60c5\u5831\u5171\u6709\u3084\u9023\u643a\u6a5f\u80fd\u306e\u6709\u7121\u3082\u78ba\u8a8d\u304c\u5fc5\u8981<\/b><span style=\"font-weight: 400;\">\u3067\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"%E5%96%B6%E6%A5%AD%E8%AA%B2%E9%A1%8C%E3%81%AB%E5%BF%9C%E3%81%98%E3%81%9F%E6%A9%9F%E8%83%BD%E9%81%B8%E5%AE%9A%E3%81%A8%E5%B0%8E%E5%85%A5%E3%81%AE%E5%84%AA%E5%85%88%E9%A0%86%E4%BD%8D\"><\/span><b>\u55b6\u696d\u8ab2\u984c\u306b\u5fdc\u3058\u305f\u6a5f\u80fd\u9078\u5b9a\u3068\u5c0e\u5165\u306e\u512a\u5148\u9806\u4f4d<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">SFA\u5c0e\u5165\u306f\u3001\u5168\u6a5f\u80fd\u3092\u4e00\u5ea6\u306b\u4f7f\u3044\u3053\u306a\u3059\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3080\u3057\u308d\u3001<\/span><b>\u81ea\u793e\u306e\u55b6\u696d\u8ab2\u984c\u306b\u76f4\u7d50\u3059\u308b\u6a5f\u80fd\u304b\u3089\u6bb5\u968e\u7684\u306b\u5c0e\u5165\u3057\u3001\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u3067\u5b9a\u7740\u3055\u305b\u3066\u3044\u304f\u3053\u3068\u304c\u63a8\u5968<\/b><span style=\"font-weight: 400;\">\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4ee5\u4e0b\u306b\u3001\u4ee3\u8868\u7684\u306a\u55b6\u696d\u8ab2\u984c\u3068\u3001\u305d\u308c\u306b\u5bfe\u5fdc\u3059\u308b\u6a5f\u80fd\u306e\u4f8b\u3092\u793a\u3057\u307e\u3059\u3002<\/span><\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #fafafa;\">\n<td><b>\u55b6\u696d\u8ab2\u984c<\/b><\/td>\n<td><b>\u512a\u5148\u3057\u3066\u5c0e\u5165\u3059\u3079\u304d\u6a5f\u80fd<\/b><\/td>\n<td><b>\u88dc\u8db3\u30dd\u30a4\u30f3\u30c8<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u5546\u8ac7\u306e\u9032\u6357\u304c\u898b\u3048\u306b\u304f\u3044<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u5546\u8ac7\u7ba1\u7406\u3001KPI\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u9032\u6357\u3092\u5171\u6709\u3067\u304d\u308b\u304b<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u9867\u5ba2\u5bfe\u5fdc\u304c\u5c5e\u4eba\u5316\u3057\u3066\u3044\u308b<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u9867\u5ba2\u7ba1\u7406\u3001\u6d3b\u52d5\u5c65\u6b74\u306e\u4e00\u5143\u5316<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u904e\u53bb\u306e\u63d0\u6848\u5c65\u6b74\u304c\u78ba\u8a8d\u3067\u304d\u308b\u304b<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u58f2\u4e0a\u898b\u901a\u3057\u304c\u7acb\u3066\u3065\u3089\u3044<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u58f2\u4e0a\u4e88\u6e2c\u3001\u30c7\u30fc\u30bf\u5206\u6790<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u81ea\u52d5\u4e88\u6e2c\u3068\u5b9f\u7e3e\u7ba1\u7406\u304c\u53ef\u80fd\u304b<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u55b6\u696d\u62c5\u5f53\u8005\u306e\u884c\u52d5\u7ba1\u7406\u304c\u96e3\u3057\u3044<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u884c\u52d5\u8a18\u9332\u3001\u30bf\u30b9\u30af\u7ba1\u7406<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u30e2\u30d0\u30a4\u30eb\u5bfe\u5fdc\u304c\u3055\u308c\u3066\u3044\u308b\u304b<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u3088\u3046\u306b\u3001<\/span><b><span class=\"marker2\">\u81ea\u793e\u306e\u55b6\u696d\u76ee\u6a19\u3084\u8ab2\u984c\u306b\u5408\u308f\u305b\u3066SFA\u306e\u4f7f\u3044\u65b9\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/span>\u3057\u3066\u3044\u304f\u3053\u3068\u3067\u3001\u904b\u7528\u306e\u5b9a\u7740\u7387\u3068\u52b9\u679c\u304c\u5927\u304d\u304f\u5909\u308f\u3063\u3066\u304d\u307e\u3059\u3002<\/b><\/p>\n<h2><span class=\"ez-toc-section\" id=\"SFA%E5%B0%8E%E5%85%A5%E3%81%AE%E5%A4%B1%E6%95%97%E3%82%92%E9%98%B2%E3%81%90%E3%83%9D%E3%82%A4%E3%83%B3%E3%83%88\"><\/span><b>SFA\u5c0e\u5165\u306e\u5931\u6557\u3092\u9632\u3050\u30dd\u30a4\u30f3\u30c8<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">SFA\u306f\u4fbf\u5229\u306a\u30c4\u30fc\u30eb\u3067\u3059\u304c\u3001\u5c0e\u5165\u3057\u305f\u3060\u3051\u3067\u52b9\u679c\u304c\u51fa\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u5b9f\u969b\u3001\u591a\u304f\u306e\u4f01\u696d\u304c<\/span><b>\u300c\u601d\u3063\u305f\u3088\u3046\u306b\u5b9a\u7740\u3057\u306a\u304b\u3063\u305f\u300d\u300c\u73fe\u5834\u306b\u4f7f\u3063\u3066\u3082\u3089\u3048\u306a\u304b\u3063\u305f\u300d<\/b><span style=\"font-weight: 400;\">\u3068\u3044\u3063\u305f\u554f\u984c\u306b\u76f4\u9762\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u539f\u56e0\u306f\u3001<\/span><b>\u30c4\u30fc\u30eb\u305d\u306e\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u5c0e\u5165\u30d7\u30ed\u30bb\u30b9\u3084\u904b\u7528\u8a2d\u8a08\u306b\u8d77\u56e0\u3059\u308b\u30b1\u30fc\u30b9\u304c\u5927\u534a<\/b><span style=\"font-weight: 400;\">\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5c0e\u5165\u6642\u306b\u3088\u304f\u898b\u3089\u308c\u308b\u5931\u6557\u8981\u56e0\u306b\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><b>\uff1cSFA\u5c0e\u5165\u3067\u9665\u308a\u304c\u3061\u306a\u5931\u6557\u30d1\u30bf\u30fc\u30f3\uff1e<\/b><\/p>\n<div class=\"simple-box8\">\n<p><span style=\"font-weight: 400;\">\u30fb\u73fe\u5834\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u3068\u30c4\u30fc\u30eb\u8a2d\u8a08\u304c\u5408\u3063\u3066\u3044\u306a\u3044<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u5165\u529b\u9805\u76ee\u304c\u591a\u3059\u304e\u3066\u55b6\u696d\u62c5\u5f53\u8005\u306e\u8ca0\u62c5\u306b\u306a\u3063\u3066\u3044\u308b<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u5c0e\u5165\u5f8c\u306e\u76ee\u7684\u3084KPI\u304c\u660e\u78ba\u306b\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u306a\u3044<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u793e\u5185\u306b\u6d3b\u7528\u65b9\u6cd5\u3092\u6559\u3048\u308b\u4eba\u304c\u3044\u306a\u3044\uff0f\u5c5e\u4eba\u7684\u306b\u504f\u3063\u3066\u3044\u308b<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">\u3053\u3046\u3057\u305f\u5931\u6557\u3092\u9632\u3050\u306b\u306f\u3001<\/span><span class=\"marker2\"><b>\u55b6\u696d\u90e8\u9580\u3068\u30b7\u30b9\u30c6\u30e0\u90e8\u9580\u304c\u5354\u529b\u3057\u3001\u521d\u671f\u6bb5\u968e\u304b\u3089\u8a2d\u8a08\u30fb\u6559\u80b2\u30fb\u904b\u7528\u30eb\u30fc\u30eb\u306e\u6574\u5099\u3092\u4e00\u4f53\u7684\u306b\u9032\u3081\u308b\u3053\u3068\u304c\u91cd\u8981<\/b><\/span><span style=\"font-weight: 400;\">\u3067\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"%E3%82%88%E3%81%8F%E3%81%82%E3%82%8B%E8%AA%B2%E9%A1%8C%E3%81%A8%E5%96%B6%E6%A5%AD%E6%8B%85%E5%BD%93%E8%80%85%E3%81%AE%E8%B2%A0%E6%8B%85%E3%82%92%E6%B8%9B%E3%82%89%E3%81%99%E6%96%B9%E6%B3%95\"><\/span><b>\u3088\u304f\u3042\u308b\u8ab2\u984c\u3068\u55b6\u696d\u62c5\u5f53\u8005\u306e\u8ca0\u62c5\u3092\u6e1b\u3089\u3059\u65b9\u6cd5<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u7279\u306b\u55b6\u696d\u73fe\u5834\u3067\u8ab2\u984c\u306b\u306a\u308a\u3084\u3059\u3044\u306e\u304c\u3001<\/span><b>\u65e5\u3005\u306e\u5165\u529b\u4f5c\u696d\u306b\u304b\u304b\u308b\u6642\u9593\u3068\u624b\u9593<\/b><span style=\"font-weight: 400;\">\u3067\u3059\u3002<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">SFA\u5c0e\u5165\u306e\u76ee\u7684\u306f\u696d\u52d9\u52b9\u7387\u306e\u5411\u4e0a\u3067\u3042\u308b\u306f\u305a\u306a\u306e\u306b\u3001<\/span><b>\u5165\u529b\u4f5c\u696d\u304c\u5897\u3048\u3059\u304e\u3066\u9006\u306b\u8ca0\u62c5\u306b\u306a\u3063\u3066\u3057\u307e\u3046<\/b><span style=\"font-weight: 400;\">\u3068\u3044\u3046\u672c\u672b\u8ee2\u5012\u306a\u72b6\u6cc1\u306b\u9665\u308b\u4f01\u696d\u3082\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4ee5\u4e0b\u306e\u5bfe\u7b56\u3092\u8b1b\u3058\u308b\u3053\u3068\u3067\u3001\u73fe\u5834\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u3064\u3064\u5b9a\u7740\u3092\u4fc3\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><b>\uff1c\u55b6\u696d\u62c5\u5f53\u8005\u306e\u8ca0\u62c5\u3092\u6e1b\u3089\u3059\u5de5\u592b\uff1e<\/b><\/p>\n<div class=\"simple-box8\">\n<p><span style=\"font-weight: 400;\">\u30fb\u5165\u529b\u9805\u76ee\u306e\u53b3\u9078\uff1a\u5fc5\u8981\u6700\u4f4e\u9650\u306e\u9805\u76ee\u306b\u7d5e\u308b\u3053\u3068\u3067\u8a18\u9332\u306e\u30cf\u30fc\u30c9\u30eb\u3092\u4e0b\u3052\u308b<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u30e2\u30d0\u30a4\u30eb\u5bfe\u5fdc\u306e\u6d3b\u7528\uff1a\u5916\u51fa\u5148\u304b\u3089\u3067\u3082\u7c21\u5358\u306b\u5165\u529b\u3067\u304d\u308b\u4ed5\u7d44\u307f\u3092\u6574\u5099<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u5b9a\u578b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u4f5c\u6210\uff1a\u5546\u8ac7\u8a18\u9332\u3084\u5831\u544a\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u3092\u3042\u3089\u304b\u3058\u3081\u7528\u610f<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u5165\u529b\u304c\u6210\u679c\u306b\u3064\u306a\u304c\u308b\u5b9f\u611f\u306e\u63d0\u4f9b\uff1a\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306a\u3069\u3067KPI\u9032\u6357\u3092\u53ef\u8996\u5316\u3057\u3001\u8ca2\u732e\u5ea6\u3092\u660e\u78ba\u306b<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">\u307e\u305f\u3001\u5c0e\u5165\u521d\u671f\u306b\u306f\u793e\u5185\u306b<\/span><b>\u300cSFA\u63a8\u9032\u62c5\u5f53\u300d<\/b><span style=\"font-weight: 400;\">\u3084<\/span><b>\u300c\u6d3b\u7528\u306e\u65d7\u632f\u308a\u5f79\u300d<\/b><span style=\"font-weight: 400;\">\u3092\u660e\u78ba\u306b\u7f6e\u304f\u3053\u3068\u3067\u3001\u5b9a\u7740\u307e\u3067\u306e\u8ecc\u9053\u4fee\u6b63\u304c\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span class=\"marker2\"><b>\u4f7f\u3044\u3084\u3059\u3055\u30fb\u7d9a\u3051\u3084\u3059\u3055\u30fb\u6210\u679c\u306b\u3064\u306a\u304c\u308b\u4ed5\u7d44\u307f<\/b><\/span><span style=\"font-weight: 400;\">\u304c\u63c3\u3063\u3066\u521d\u3081\u3066\u3001SFA\u306f\u73fe\u5834\u306b\u6839\u4ed8\u304f\u30c4\u30fc\u30eb\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"SFA%E3%81%A8%E4%BB%96%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%AE%E9%80%A3%E6%90%BA%E3%81%A7%E5%96%B6%E6%A5%AD%E3%83%97%E3%83%AD%E3%82%BB%E3%82%B9%E3%82%92%E5%BC%B7%E5%8C%96%E3%81%99%E3%82%8B%E6%96%B9%E6%B3%95\"><\/span><b>SFA\u3068\u4ed6\u30b7\u30b9\u30c6\u30e0\u306e\u9023\u643a\u3067\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u5f37\u5316\u3059\u308b\u65b9\u6cd5<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">SFA\u5358\u4f53\u3067\u3082\u55b6\u696d\u652f\u63f4\u3068\u3057\u3066\u306e\u52b9\u679c\u306f\u9ad8\u3044\u3067\u3059\u304c\u3001<\/span><b>CRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09\u3084MA\uff08\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u3055\u3089\u306b\u55b6\u696d\u6d3b\u52d5\u306e\u7cbe\u5ea6\u3068\u30b9\u30d4\u30fc\u30c9\u304c\u5411\u4e0a<\/b><span style=\"font-weight: 400;\">\u3057\u307e\u3059\u3002<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u30c4\u30fc\u30eb\u3054\u3068\u306b\u5f79\u5272\u304c\u7570\u306a\u308b\u305f\u3081\u3001<\/span><span class=\"marker2\"><b>\u76ee\u7684\u306b\u5fdc\u3058\u305f\u5f79\u5272\u5206\u62c5\u3068\u30b9\u30e0\u30fc\u30ba\u306a\u30c7\u30fc\u30bf\u9023\u643a\u304c\u30dd\u30a4\u30f3\u30c8<\/b><\/span><span style=\"font-weight: 400;\">\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SFA\u3092\u4e2d\u5fc3\u306b\u3001\u4ed6\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/span><\/p>\n<p><b>\uff1c\u4ed6\u30c4\u30fc\u30eb\u3068\u9023\u643a\u3059\u308b\u4e3b\u306a\u30e1\u30ea\u30c3\u30c8\uff1e<\/b><\/p>\n<div class=\"simple-box8\">\n<p><span style=\"font-weight: 400;\">\u30fb\u9867\u5ba2\u60c5\u5831\u306e\u66f4\u65b0\u30fb\u84c4\u7a4d\u304c\u81ea\u52d5\u5316\u3055\u308c\u308b<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u9580\u3068\u55b6\u696d\u90e8\u9580\u306e\u60c5\u5831\u5171\u6709\u304c\u5186\u6ed1\u306b\u306a\u308b<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u5546\u8ac7\u524d\u306e\u898b\u8fbc\u307f\u5ba2\u80b2\u6210\u301c\u5951\u7d04\u307e\u3067\u306e\u6d41\u308c\u304c\u9014\u5207\u308c\u305a\u7e4b\u304c\u308b<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30fb\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u3057\u305f\u58f2\u4e0a\u4e88\u6e2c\u3084\u8ab2\u984c\u5206\u6790\u304c\u3088\u308a\u7cbe\u5ea6\u9ad8\u304f\u5b9f\u884c\u53ef\u80fd<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306b\u3088\u308a\u3001<\/span><b>\u55b6\u696d\u62c5\u5f53\u8005\u306e\u8ca0\u62c5\u3092\u6e1b\u3089\u3057\u306a\u304c\u3089\u3001\u90e8\u9580\u9593\u306e\u9023\u643a\u3092\u5f37\u5316\u3057\u3001\u55b6\u696d\u5168\u4f53\u306e\u751f\u7523\u6027\u3092\u5411\u4e0a<\/b><span style=\"font-weight: 400;\">\u3055\u305b\u308b\u4ed5\u7d44\u307f\u304c\u69cb\u7bc9\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"CRM%E3%83%BBMA%E3%81%A8%E3%81%AE%E9%80%A3%E6%90%BA%E8%A8%AD%E8%A8%88%E3%81%A8%E5%85%B7%E4%BD%93%E7%9A%84%E3%81%AA%E6%B4%BB%E7%94%A8%E4%BA%8B%E4%BE%8B\"><\/span><b>CRM\u30fbMA\u3068\u306e\u9023\u643a\u8a2d\u8a08\u3068\u5177\u4f53\u7684\u306a\u6d3b\u7528\u4e8b\u4f8b<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">SFA\u3068\u4ed6\u30c4\u30fc\u30eb\u306e\u9023\u643a\u3067\u306f\u3001\u300c\u3069\u306e\u60c5\u5831\u3092\u3001\u3069\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u3001\u3069\u3053\u306b\u9023\u643a\u3055\u305b\u308b\u304b\u300d\u306e\u8a2d\u8a08\u304c\u30ab\u30ae\u3067\u3059\u3002<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u4ee5\u4e0b\u306b\u3001\u4ee3\u8868\u7684\u306a\u9023\u643a\u30d1\u30bf\u30fc\u30f3\u3092\u6574\u7406\u3057\u307e\u3059\u3002<\/span><\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #fafafa;\">\n<td><b>\u9023\u643a\u5bfe\u8c61<\/b><\/td>\n<td><b>\u9023\u643a\u9805\u76ee<\/b><\/td>\n<td><b>\u6d3b\u7528\u4f8b<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u9867\u5ba2\u30c7\u30fc\u30bf\uff0f\u53d6\u5f15\u5c65\u6b74\uff0f\u5bfe\u5fdc\u5c65\u6b74<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u9867\u5ba2\u3068\u306e\u9577\u671f\u7684\u95a2\u4fc2\u69cb\u7bc9\u3001\u518d\u63d0\u6848\u30bf\u30a4\u30df\u30f3\u30b0\u306e\u628a\u63e1<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">MA<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u30ea\u30fc\u30c9\u60c5\u5831\uff0f\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\uff0f\u884c\u52d5\u5c65\u6b74<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u898b\u8fbc\u307f\u5ba2\u3078\u306e\u9069\u5207\u306a\u55b6\u696d\u30a2\u30d7\u30ed\u30fc\u30c1\u3001\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u65bd\u7b56<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>SFA\uff0bCRM\u306e\u9023\u643a<\/b><span style=\"font-weight: 400;\">\u306b\u3088\u308a\u3001\u55b6\u696d\u30d5\u30a7\u30fc\u30ba\u306b\u5165\u3063\u3066\u304b\u3089\u306e<\/span><span class=\"marker2\"><b>\u5bfe\u5fdc\u5c65\u6b74\u3084\u904e\u53bb\u63d0\u6848\u306e\u5f15\u304d\u7d99\u304e<\/b><\/span><span style=\"font-weight: 400;\"><span class=\"marker2\">\u304c\u5bb9\u6613<\/span>\u306b\u306a\u308a\u307e\u3059\u3002<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u4e00\u65b9\u3001<\/span><b>SFA\uff0bMA\u306e\u9023\u643a<\/b><span style=\"font-weight: 400;\">\u3067\u306f\u3001MA\u304c\u80b2\u3066\u305f\u30db\u30c3\u30c8\u30ea\u30fc\u30c9\u3092\u30bf\u30a4\u30df\u30f3\u30b0\u3088\u304f\u55b6\u696d\u3078\u5f15\u304d\u6e21\u3057\u3001<\/span><span class=\"marker2\"><b>\u30b9\u30e0\u30fc\u30ba\u306a\u5546\u8ac7\u8a2d\u5b9a\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u53ef\u80fd<\/b><\/span><span style=\"font-weight: 400;\">\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u3088\u3046\u306b\u3001\u30c4\u30fc\u30eb\u5358\u4f53\u3067\u306f\u306a\u304f<\/span><b>\u300c\u696d\u52d9\u306e\u3064\u306a\u304c\u308a\u300d<\/b><span style=\"font-weight: 400;\">\u306b\u5408\u308f\u305b\u305f\u9023\u643a\u8a2d\u8a08\u3092\u884c\u3046\u3053\u3068\u3067\u3001<\/span><b>\u90e8\u9580\u3092\u8d85\u3048\u305f\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u6700\u9069\u5316\u304c\u5b9f\u73fe<\/b><span style=\"font-weight: 400;\">\u3057\u307e\u3059\u3002<\/span><\/p>\n<h2><span class=\"ez-toc-section\" 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